Section one: Contracting authority
one.1) Name and addresses
Network Rail Infrastructure Ltd
Waterloo General Offices
London
SE1 8SW
Contact
Carina Cyril-Eziwhou
carina.cyril-eziwhou@networkrail.co.uk
Telephone
+44 1908781000
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
https://www.networkrail.co.uk/
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Employee Assistance Programme and Psychological Services
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
The purpose of this RFI/PIN is to:
• engage with the supply market and understand the level of interest in bidding for this potential future opportunity.
• allow suppliers who are interested in any potential future tender activity relating to this requirement to be aware of the procurement platform that will be used and provide them with the steps to complete qualification to this platform (should they not have already done so).
The RFI seeks to engage with the supply base and request information relating to the existing solutions available in the market, specifically this RFI will look to address the following areas:
1. EAP Service: to provide an industry leading employee assistance programme [EAP] and robust critical incident response service to support the health and wellbeing of our employees, whilst effectively managing the organisational risk relating to reduced worker performance, incapacity, and sickness absence levels.
2. Psychological Service: to provide specialist psychological services that provides assessment and ongoing care for individuals with mental ill health, psychological disorders and mental health needs associated with increased risks; impairment to functioning and/or complex problems and who may have difficulties engaging in support and treatment.
More information on the scope and how to express an interest can be found via the opportunity listing that has been published on BravoNR https://networkrail.bravosolution.co.uk/web/login.html. The opportunity listing can be found by clicking on 'view current opportunities' and is under the heading #37702 - EAP and Psychological Services'.
If you are interested in this opportunity and would like to respond to this RFI/PIN to express your interest, by 15:00 on Friday 26th July 2024.
two.1.5) Estimated total value
Value excluding VAT: £3,200,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Maximum number of lots that may be awarded to one tenderer: 2
two.2) Description
two.2.1) Title
Employee Assistance Programme
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 85100000 - Health services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
1. EAP Service: to provide an industry leading employee assistance programme [EAP] and robust critical incident response service to support the health and wellbeing of our employees, whilst effectively managing the organisational risk relating to reduced worker performance, incapacity, and sickness absence levels.
two.2) Description
two.2.1) Title
Psychological Services
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
2. Psychological Service: to provide specialist psychological services that provides assessment and ongoing care for individuals with mental ill health, psychological disorders and mental health needs associated with increased risks; impairment to functioning and/or complex problems and who may have difficulties engaging in support and treatment.
two.3) Estimated date of publication of contract notice
8 August 2025
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section six. Complementary information
six.3) Additional information
Employee Assistance Programme and Psychological Services