Section one: Contracting authority/entity
one.1) Name and addresses
VisitBritain/VisitEngland
3 Grosvenor Gardens, Victoria
London
SW1W 0BD
Contact
Procurement Team
Country
United Kingdom
NUTS code
UKI3 - Inner London – West
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://visitbritain.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Applications or, where applicable, tenders must be submitted electronically via
https://visitbritain.force.com/s/Welcome
Applications or, where applicable, tenders must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://visitbritain.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
Tourism
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
National Quality Assessment Scheme
Reference number
BTA1707
two.1.2) Main CPV code
- 75125000 - Administrative services related to tourism affairs
two.1.3) Type of contract
Services
two.1.4) Short description
VisitBritain/VisitEngland seeks a Tenderers from suitably qualified and experienced bidders to undertake a quality assurance assessments of tourism businesses that deliver frontline business support on a one-to-one basis in England for and on behalf of the national tourist board.
two.1.6) Information about lots
This concession is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
National
two.2.4) Description of the procurement
VisitBritain/VisitEngland seeks a Tenderers from suitably qualified and experienced bidders to undertake a quality assurance assessments of tourism businesses that deliver frontline business support on a one-to-one basis in England for and on behalf of the national tourist board.
In addition to the assessment of establishments within the star-rated and accredited tourist accommodation schemes, this licenced contract opportunity also includes responsibility for the management of the non-accommodation schemes, including visitor attractions.
The incumbent supplier has indicated that it considers that the Transfer of Undertakings (Protection of Employment) Regulations 2006 will apply should the contract be awarded to a different supplier. This means that there will be a transfer of staff – believed to be no more than 2 – 4 unless agreed otherwise. Confidential TUPE Information will be made available to individual bidders upon receiving a message request via the Atamis e-Procurement system.
Interested suppliers must complete the online Standard Selection Questionnaire (SSQ) which can be accessed via Atamis e-Procurement system. https://visitbritain.force.com/s/Welcome.
Tenderers must complete the SSQ and return their completed Tender response documentation no later than 12:00pm on 8 September 2022.
The successful Tenderer will be awarded a contract for 3 years, with the option to extend for 2 further periods of 12 months each.
The estimated value of this concession contract is based on the estimated total turnover of the 'concessionaire' generated over the duration of the contract (including option years), net of VAT.
two.2.5) Award criteria
Concession is awarded on the basis of the criteria stated in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £7,500,000
two.2.7) Duration of the concession
Start date
5 October 2022
End date
30 September 2025
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions, indication of information and documentation required
As stated in the procurement documentation.
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the concession
three.2.2) Concession performance conditions
As stated in the procurement documentation.
Section four. Procedure
four.2) Administrative information
four.2.2) Time limit for submission of applications or receipt of tenders
Date
8 September 2022
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
VisitBritain/VisitEngland
3 Grosvenor Gardens, Victoria
London
SW1W 0BD
Country
United Kingdom
Internet address
six.4.2) Body responsible for mediation procedures
VisitBritain/VisitEngland
3 Grosvenor Gardens, Victoria
London
SW1W 0BD
Country
United Kingdom
Internet address
six.4.4) Service from which information about the review procedure may be obtained
VisitBritain/VisitEngland
3 Grosvenor Gardens, Victoria
London
SW1W 0BD
Country
United Kingdom