Section one: Contracting authority/entity
one.1) Name and addresses
Transport for London
Endeavour Square
London
E20 1JN
Contact
Mr Philip Lewis
Telephone
+44 7595064000
Country
United Kingdom
Region code
UKI - London
Internet address(es)
Main address
Buyer's address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Supplier Questionnaire for Multi Occupancy Accessible Transport (MOAT) Services
Reference number
DN626100
two.1.2) Main CPV code
- 60000000 - Transport services (excl. Waste transport)
two.1.3) Type of contract
Services
two.1.4) Short description
This is an opportunity for suppliers to express and respond to a Transport for London (TfL)
questionnaire to help understand the market and supply position for MOAT.
This is not an Invitation to Tender (ITT) only the questionnaire needs to be completed by the
deadline of 26 September 2022 and can be found in the below link.
https://procontract.duenorth.com/Advert/Index?advertId=feee0273-7e12-ed11-8117-005056b64545
The London Dial a Ride operation provides ca 1,000,000 trips per year to its customers
across the capital. Part of this, the MOAT requirement, is for one supplier or a small number
of suppliers capable of operating in London to provide driver and vehicle services, with their
own scheduling system as an option, for multi occupancy accessible trips across all 33
London Boroughs. This is fully funded by TfL and will deliver direct to London Dial a Ride’s
passengers, who because of their disabilities, are unable to use TfL’s standard bus and train
services offering.
Potential suppliers may include but are not limited to: national or local Community Transport
Organizations, Demand Responsive Bus Companies and Commercial Bus Operators. TfL has
a scheduling system and we are happy to explore use of this with bidders.
Page 4 to 6
The services are required to commence from 1 October 2023 which is when the current
contracts will have expired.
Our key objectives for MOAT operations over the next 7 years are:
1. Excellent safety and safeguarding procedures
2. High levels of customer satisfaction
3. High levels of reliability
4. A focus on lowering the cost of trip delivery
Section six. Complementary information
six.6) Original notice reference
Notice number: 2022/S 000-021866
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
II.1.4
Instead of
Text
This is an opportunity for suppliers to express and respond to a Transport for London (TfL)
questionnaire to help understand the market and supply position for MOAT.
This is not an Invitation to Tender (ITT) only the questionnaire needs to be completed by the
deadline of 29 September 2022 and can be found in the below link.
https://procontract.duenorth.com/Advert/Index?advertId=feee0273-7e12-ed11-8117-005056b64545
The London Dial a Ride operation provides ca 1,000,000 trips per year to its customers
across the capital. Part of this, the MOAT requirement, is for one supplier or a small number
of suppliers capable of operating in London to provide driver and vehicle services, with their
own scheduling system as an option, for multi occupancy accessible trips across all 33
London Boroughs. This is fully funded by TfL and will deliver direct to London Dial a Ride’s
passengers, who because of their disabilities, are unable to use TfL’s standard bus and train
services offering.
Potential suppliers may include but are not limited to: national or local Community Transport
Organizations, Demand Responsive Bus Companies and Commercial Bus Operators. TfL has
a scheduling system and we are happy to explore use of this with bidders.
Page 4 to 6
The services are required to commence from 1 October 2023 which is when the current
contracts will have expired.
Our key objectives for MOAT operations over the next 7 years are:
1. Excellent safety and safeguarding procedures
2. High levels of customer satisfaction
3. High levels of reliability
4. A focus on lowering the cost of trip delivery
Read
Text
This is an opportunity for suppliers to express and respond to a Transport for London (TfL)
questionnaire to help understand the market and supply position for MOAT.
This is not an Invitation to Tender (ITT) only the questionnaire needs to be completed by the
deadline of 26 September 2022 and can be found in the below link.
https://procontract.duenorth.com/Advert/Index?advertId=feee0273-7e12-ed11-8117-005056b64545
The London Dial a Ride operation provides ca 1,000,000 trips per year to its customers
across the capital. Part of this, the MOAT requirement, is for one supplier or a small number
of suppliers capable of operating in London to provide driver and vehicle services, with their
own scheduling system as an option, for multi occupancy accessible trips across all 33
London Boroughs. This is fully funded by TfL and will deliver direct to London Dial a Ride’s
passengers, who because of their disabilities, are unable to use TfL’s standard bus and train
services offering.
Potential suppliers may include but are not limited to: national or local Community Transport
Organizations, Demand Responsive Bus Companies and Commercial Bus Operators. TfL has
a scheduling system and we are happy to explore use of this with bidders.
Page 4 to 6
The services are required to commence from 1 October 2023 which is when the current
contracts will have expired.
Our key objectives for MOAT operations over the next 7 years are:
1. Excellent safety and safeguarding procedures
2. High levels of customer satisfaction
3. High levels of reliability
4. A focus on lowering the cost of trip delivery