Scope
Reference
DN773879
Description
Warrington Borough Council is looking to commission community advice services for the supply of:
• Legal, Debt and Housing Advice Services (core service)
• Outreach Service (eg. GP surgeries, Children's Centres, Community settings).
The Service is required to have a physical presence in Warrington to deliver the face to face work as detailed in the service specification. The service should be provided in a manner that enables access, especially to those groups who do not traditionally access town centre based provisions. The service will be delivered from relevant and accessible venues. The council are looking to work with a single provider who can deliver all aspects of the above contract.
The service aims to:
• provide a single point of access for information advice and guidance services.
• reduce direct costs, whilst maintaining quality.
• modernise the approach of delivering information advice and guidance services in Warrington.
• promote the provision of self-help and online information, advice and guidance.
Aside from the core contract there are additional elements to deliver the following separate services:
• Domestic Abuse Worker
• Macmillan Benefits Advice and Welfare Service
Total value (estimated)
- £3,800,000 excluding VAT
- £4,560,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 December 2025 to 30 November 2030
- Possible extension to 30 November 2035
- 10 years
Description of possible extension:
5 x 12 months
Main procurement category
Services
CPV classifications
- 85312300 - Guidance and counselling services
- 85312310 - Guidance services
- 85312400 - Welfare services not delivered through residential institutions
Contract locations
- UKD61 - Warrington
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
13 June 2025, 12:00pm
Tender submission deadline
23 June 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
13 October 2025
Recurring procurement
Publication date of next tender notice (estimated): 1 May 2030
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 100% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Justification for not publishing a preliminary market engagement notice
Market test conducted January to Feb 2025
Documents
Associated tender documents
https://procontract.due-north.com/Opportunities
DN773879
Technical specifications to be met
https://procontract.due-north.com/Opportunities
DN773879
Contracting authority
Warrington Borough Council
- Public Procurement Organisation Number: PBVX-8195-NXYW
Warrington Borough Council
Warrington
WA1 1UH
United Kingdom
Region: UKD61 - Warrington
Organisation type: Public authority - sub-central government