Section one: Contracting authority
one.1) Name and addresses
Reading Borough Council
Civic Offices, Bridge Street
Reading
RG1 2LU
Contact
Ranbir Heyre
Country
United Kingdom
NUTS code
UKJ11 - Berkshire
Internet address(es)
Main address
Buyer's address
https://in-tendhost.co.uk/readingbc/aspx/Tenders/Current
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Regulatory and Enforcement Services Case Management Software - Soft Market Testing
Reference number
RBC00001056
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
Reading Borough Council has an existing case management system which has been in place for around 15 years. The system was originally intended to support the planning team in planning case management. This functionality no longer fits our current and future business needs, therefore impacting the productivity of the planning team, councillors, senior officers and residents and others needing to access the documents and updates related to planning applications.Due to advances in software and technology, the Council is wanting to make use of streamlined, efficient systems to ensure ongoing usefulness and futureproofing our methods of case management, avoiding duplication and workarounds where possible.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKJ11 - Berkshire
two.2.4) Description of the procurement
Reading Borough Council are seeking to improve their market knowledge of software and solutions in this space in advance of a potential procurement. We would like to take the opportunity to do some soft market testing, to determine current interest levels in the market. Functionality includes Case Management, Sharing tasks in cases, Workflows, Customer Management, Self-service, Document Management, Mobile Functionality, Reporting and User Management. In addition, Location based records and planning portal integration are being considered. Further details are available via our In-Tend portal.
two.3) Estimated date of publication of contract notice
3 September 2021
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
Soft market testing questionnaire available on the In-Tend portal: https://in-tendhost.co.uk/readingbc/aspx/Tenders/Current