Section one: Contracting authority
one.1) Name and addresses
Financial Conduct Authority
12 Endeavour Square
London
E20 1JN
Contact
FCA Procurement
Telephone
+44 8001116768
Country
United Kingdom
Region code
UKI - London
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Other type
Financial Regulator
one.5) Main activity
Other activity
Financial Services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Service Desk (SD) and End User Compute (EUC) Services
Reference number
CON-21-101
two.1.2) Main CPV code
- 72510000 - Computer-related management services
two.1.3) Type of contract
Services
two.1.4) Short description
Provision of a Service Desk, delivering all major ITIL functions and a managed End User Compute Service for five (5) years and two (2) one-year extensions (5+1+1). The award value is an indicative total contract value that takes into account the potential value of extensions, should the authority wish to invoke them.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £69,438,233.75
two.2) Description
two.2.2) Additional CPV code(s)
- 72510000 - Computer-related management services
- 72211000 - Programming services of systems and user software
- 30210000 - Data-processing machines (hardware)
- 30211300 - Computer platforms
- 48781000 - System management software package
- 30237280 - Power supply accessories
- 72510000 - Computer-related management services
- 30213100 - Portable computers
- 30213200 - Tablet computer
- 30213300 - Desktop computer
- 30231000 - Computer screens and consoles
- 30231300 - Display screens
- 30211400 - Computer configurations
- 30213000 - Personal computers
- 30214000 - Workstations
- 30237270 - Portable computer carrying cases
- 48730000 - Security software package
- 48731000 - File security software package
- 48732000 - Data security software package
- 48761000 - Anti-virus software package
- 48783000 - Content management software package
- 50312600 - Maintenance and repair of information technology equipment
- 50312300 - Maintenance and repair of data network equipment
- 72210000 - Programming services of packaged software products
- 72212000 - Programming services of application software
- 72226000 - System software acceptance testing consultancy services
- 72227000 - Software integration consultancy services
- 72228000 - Hardware integration consultancy services
- 72310000 - Data-processing services
- 72511000 - Network management software services
- 72512000 - Document management services
- 72810000 - Computer audit services
- 72820000 - Computer testing services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
Provision of a Service Desk, delivering all major ITIL functions and a managed End User Compute Service for five (5) years and two (2) one-year extensions (5+1+1). The award value is an indicative total contract value that takes into account the potential value of extensions, should the authority wish to invoke them.
two.2.5) Award criteria
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 30
two.2.11) Information about options
Options: Yes
Description of options
Provision of a Service Desk, delivering all major ITIL functions and a managed End User Compute Service for five (5) years and two (2) one-year extensions (5+1+1).
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-007147
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 October 2023
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
EntServ UK Ltd Part of DXC Technology
Hampshire
Country
United Kingdom
NUTS code
- UKJ36 - Central Hampshire
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £69,438,233.75
Total value of the contract/lot: £69,438,233.75
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales
London WC2A 2LL
London
WC2A 2LL
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
FCA
12 Endeavour Square
London
E20 1JN
Country
United Kingdom