Scope
Reference
CCS/25/024
Description
The purpose of the Remote Concierge Service (referred to as RCS) is to enable the Landlord Service, via the Neighbourhood Support Unit (referred to as NSU), to provide a safe and secure environment for all the residents living at Griffith John St (blocks 1 &2) and Matthew St (blocks 1 & 2). The NSU is a 24-hr service based in a control room at Central Area Housing Office.
Total value (estimated)
- £45,000 excluding VAT
- £54,000 including VAT
Below the relevant threshold
Contract dates (estimated)
- 4 August 2025 to 3 August 2028
- Possible extension to 3 August 2030
- 5 years
Description of possible extension:
Up to 24 months
Main procurement category
Services
CPV classifications
- 35120000 - Surveillance and security systems and devices
- 32300000 - Television and radio receivers, and sound or video recording or reproducing apparatus
- 32500000 - Telecommunications equipment and supplies
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
Contract locations
- UKL18 - Swansea
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
5 June 2025, 12:00pm
Tender submission deadline
12 June 2025, 12:00pm
Submission address and any special instructions
https://etenderwales.bravosolution.co.uk
itt_117297 - Remote Concierge Service Maintenance
Tenders may be submitted electronically
Yes
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Price | Price | 70.00% |
| Quality | Quality | 30.00% |
Procedure
Procedure type
Below threshold - open competition
Contracting authority
City & County of Swansea
- Public Procurement Organisation Number: PYYD-8699-BJGD
Civic Centre
Swansea
SA1 3SN
United Kingdom
Email: procurement@swansea.gov.uk
Website: http://www.swansea.gov.uk/dobusiness
Region: UKL18 - Swansea
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales