Section one: Contracting authority/entity
one.1) Name and addresses
CASTLES & COASTS HOUSING ASSOCIATION LIMITED
5 Paternoster Row
CARLISLE
CA38TT
Contact
David Poulton
david.poulton@castlesandcoasts.co.uk
Telephone
+44 7435811821
Country
United Kingdom
Region code
UKD12 - East Cumbria
Charity Commission (England and Wales)
RS007617
Internet address(es)
Main address
https://castlesandcoasts.co.uk/
one.6) Main activity
Other activity
Housing Association
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Cloud-Based Maintenance Compliance, Asset Management and Scheduling Software
two.1.2) Main CPV code
- 72212214 - Network operating system software development services
two.1.3) Type of contract
Services
two.1.4) Short description
Implementation as part of a digital and customer transformation programme, software to manage maintenance and activities. This has been implemented successfully and the cost of change would make re-tendering uncompetitive for alternate solution at this stage. The intention is to award a 3 years contract with the option to extend
two.1.5) Estimated total value
Value excluding VAT: £131,598.25
two.1.6) Information about lots
This concession is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £131,598.25
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
two.2.4) Description of the procurement
As part of a digital and customer transformation programme, a license agreement - for use of software integration between systems has been implemented. As part of a digital and customer transformation programme, software to manage maintenance and activities. This has been implemented successfully and the cost of change would make re-tendering uncompetitive for alternate solution at this stage. The intention is to award a 3 years contract with the option to extend.
two.2.7) Duration of the concession
Duration in months
36
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Award procedure without prior publication of a concession notice in the cases listed below
- The services can be provided only by a particular economic operator for the following reason:
- absence of competition for technical reasons
Explanation:
The award was given based on technical ability to provide Castles and Coasts Housing Association with complex IT solutions, Total Mobile Solution has been implemented successfully and is not provided by any other provider. The cost of change due to the number of system integration and process changes would cause adverse cost.
four.1.11) Main features of the award procedure
The works or services can be provided only by a particular economic operator for the following reason:
absence of competition for technical reasons
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-019963
Section five. Award of concession
A concession/lot is awarded: Yes
five.2) Award of concession
five.2.1) Date of concession award decision
26 July 2023
five.2.2) Information about tenders
Number of tenders received: 1
five.2.3) Name and address of the concessionaire
Total Mobile limited
Belfast Office, Pilot Point, 21 Calrendon road
Belfast
BT1 3BG
Country
United Kingdom
NUTS code
- UKD - North West (England)
Companies House
NI018486
five.2.4) Information on value of concession and main financing terms (excluding VAT)
Total value of the concession/lot: £131,598.25
Section six. Complementary information
six.3) Additional information
Totalmobile Connect, from Totalmobile Ltd has been implemented successfully and is not provided by any other provider. The cost of change due to the number of system integrations and process changes would make re-tendering uncompetitive for alternate solutions. The Contracting Authority had the option to use G-Cloud as a route to market but this offered significantly less competitive value for money than going direct, which is the primary reason for this notice. The contractual agreement will be reviewed after the term has expire in 2026