Section one: Contracting authority
one.1) Name and addresses
Reading Borough Council
Civic Offices,Bridge Street
READING
RG12LU
Contact
Ben Boatman
benjamin.boatman@reading.gov.uk
Telephone
+44 1189374533
Country
United Kingdom
Region code
UKJ11 - Berkshire
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
Other activity
Social Community Care Supplies & Service
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Capita One Revenues and Benefits Software as a Service - KCS Y20023 only
two.1.2) Main CPV code
- 85320000 - Social services
two.1.3) Type of contract
Services
two.1.4) Short description
Software as a Service (SaaS) solution directly with the application supplier. This is for the provision of a Revenue & Benefits fully managed software service which is required within Residents Services. The proposed enhanced solution will deliver benefits to help drive automation and support the overall Resident Experience and Access Programme (REAP).
SaaS solution for Revenues and Benefits. A fully hosted, integrated software solution, helping to create secure, easy-to-use, self-service options for customers, and changing how data is captured and managed. Hosted on Capita's One Cloud.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £2,305,845
two.2) Description
two.2.2) Additional CPV code(s)
- 85320000 - Social services
two.2.3) Place of performance
NUTS codes
- UKJ11 - Berkshire
two.2.4) Description of the procurement
The system provides a number of core modules and products to collect relevant data including:
Housing Benefit (rent rebates, rent allowance and discretionary housing payments)
Council Tax
Council Tax Reduction Schemes
Non-Domestic Rates (Business Rates)
Payments (Creditors)
Debt Management (Overpayments)
The Council's current software (inc this future solution) solution enables the following:
Bill, Collect and Recover Council Tax and Business Rates (including Business Improvement Districts Administration),
Processing of Housing Benefits,
Processing of Educational Benefits,
Award of Council Tax Support and Recovery of Housing Benefits Overpayments.
Functionality to complete statutory returns to Central Government.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: Yes
Description of options
Initial contract term of five years, with the option to extend for a further four year period.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
Based on Reg 33 of The Public Contracts Regulations 2015. The buying process of the KCS framework was followed to award the contract.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 April 2024
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Capita Business Services Limited
London
Country
United Kingdom
NUTS code
- UKI - London
Companies House
02299747
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,305,845
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court of Justice of England and Wales
London
Country
United Kingdom