Section one: Contracting authority
one.1) Name and addresses
Thames Valley Police
Police HQ North, Meadow House, The Boulevard, Lang
Kidlington, Oxon
OX5 1NZ
Contact
Daniel Penny
daniel.penny@thamesvalley.police.uk
Telephone
+44 1865000000
Country
United Kingdom
NUTS code
UK - United Kingdom
National registration number
VAT – GB 180 5571 07
Internet address(es)
Main address
https://www.thamesvalley.police.uk/
Buyer's address
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/32823
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=51214&B=BLUELIGHT
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Public order and safety
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Apricot upgrade to a new database.
Reference number
TVP00727
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
We are seeing a supplier to provide a Database to replace our existing Apricot database which can be used to message and phone clients. Any procured service should be fully compatible for ‘working from anywhere’ to support the flexible working approach of the modern workplace. Preferred service access would be via the public internet using modern web browsers.
two.1.5) Estimated total value
Value excluding VAT: £80,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48612000 - Database-management system
- 48613000 - Electronic data management (EDM)
- 48614000 - Data-acquisition system
- 64215000 - IP telephone services
- 64216100 - Electronic message services
- 64216110 - Electronic data exchange services
- 64216120 - Electronic mail services
- 72261000 - Software support services
- 72312000 - Data entry services
- 72313000 - Data capture services
- 72314000 - Data collection and collation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
We are seeking suitable suppliers to supply a new database to replace our existing Apricot system. The database should to be able to triage (filter) victims to the correct department to help with victims.
To send and receive messages and telephone calls and to store all correspondence on victims profiles.
Service, maintain, upgrade (including adding licenses) and customer support.
Able to hide sensitive information, only certain departments can see specific information.
We anticipate to run an open procurement process depending on the responses received from this PIN. Bidders maybe asked to participate in an engagement exercise.
two.2.14) Additional information
With your bid return, please submit a short summary on your software database option for us to consider.
two.3) Estimated date of publication of contract notice
29 September 2023
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
Off the shelf product is an option with the ability to add upgrade and the addition of custom features (if needed).
TVP are adopting a cloud first strategy, hosted within the UK. The cloud first strategy allows for an ‘evergreen’ software platform from suppliers meaning the forces always have the latest version of the provided software and all version updates are fully managed on the cloud platform by the supplier.
Migration of data from Apricot to new database, support of Apricot will need to be included until it is shut down.
To participate, interested parties (including SMEs, social enterprises, voluntary or community organisation) must be registered on Bluelight with up-to-date contact details to include company name and E mail.