Section one: Contracting authority
one.1) Name and addresses
National Health Service Commissioning Board
Quarry House, Quarry Hill
Leeds
LS27UE
Contact
Garry Mitchell
commercial.procurementhub@nhs.net
Telephone
+44 7786275627
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
https://in-tendhost.co.uk/scwcsu/aspx/Home
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://in-tendhost.co.uk/scwcsu/aspx/Home
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Framework agreement for Clinical Communication Tools 2021 for NHS Organisations
Reference number
WA10745-2021
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
- JA02 - For computer software
- JA06 - For development
- JA07 - Online
- JA10 - For Internet
two.1.3) Type of contract
Services
two.1.4) Short description
The National Health Service Commissioning Board on behalf of NHSX, which is a joint unit formed by both NHS England and NHS Improvement and the Department of Health and Social Care (the Commissioner).
The Commissioner is now looking to refresh (re-procure) the Clinical Communications Tool framework to continue with the core aims of modernising the communications and tasks management systems throughout the NHS.
NHS organisations require dedicated modern communications and task management systems to enable staff time to be saved by reducing their need to use the historic 'bleep' system or by sending emails and numerous telephone calls. Staff need to share clinical information quickly and securely whilst at work (including between NHS Organisations and associated service Providers to the NHS), using tools that can be turned off when not at work.
The National Health Commissioning Board is continuing to look at Clinical Commissioning Tools services in the NHS, which include the following interventions:
● Address critical pain points for clinical and/or operational teams
● Release time for individuals and teams of NHS staff
● Enable streamlined care for patients
● Support with patients transfer of care within and between NHS organisations and associated service Providers to the NHS
● Readily be able to scale widely across the NHS with at least 1 established use case
● Have an online presence and/or WebApp available
● Be downloaded onto mobile devices or tablet devices
This new framework will be split into 3 Lots:
The Market Engagement Questionnaire (MEQ) has been developed for completion by Suppliers. To access the MEQ, Suppliers need to register with the Commissioner's online portal In-tend (eTendering portal).
Once Suppliers access In-Tend they can then follow the instructions to complete the MEQ. The Commissioner asks for completed MEQs to be returned in accordance with the instructions set out in the MEQ by 3rd September 2021 at 12:00.
The proposed scope of services is:
Lot 1 - Secure Clinical Communication tool / Messaging app - two-way messaging including basic image / video sharing. Please note that detailed requirements will be set out in the application specification.
Lot 2 - Secure Clinical Communication tool / Messaging App premium plus Enhanced Functionalities (defined below)
Lot 3 - Secure Clinical Communication tool / Messaging App premium plus Enhanced Functionalities and Additional Functions (as defined below)
Enhanced Functionalities: image / video transfer, task management, API integration and Interoperability with other clinical solutions and alert functionality, (including crash bleep replacement & break through silence if available), NHS directory. Please note that detailed requirements will be set out in the application specification.
Additional Functions: signposting, platform for Clinical A&G dialogue / communications. Please note that detailed requirements will be set out in the application specification.
Suppliers will be able to bid for multiple Lots.
This PIN is to enable the Commissioner to gather information. It is not the call for competition and does not constitute a commitment by the Commissioner to undertake any procurement exercise. The Commissioner reserves the right to change its approach or specifications.
two.1.5) Estimated total value
Value excluding VAT: £125,000,000
two.1.6) Information about lots
This contract is divided into lots: Yes
two.2) Description
two.2.1) Title
Lot No
1
two.2.2) Additional CPV code(s)
- 48510000 - Communication software package
- 72210000 - Programming services of packaged software products
- 72260000 - Software-related services
- 72318000 - Data transmission services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Lot 1 - Secure Clinical Communication tool / Messaging app - two-way messaging including basic image / video sharing
For full details and functionalities please see service specification.
two.2) Description
two.2.1) Title
Lot No
2
two.2.2) Additional CPV code(s)
- 48510000 - Communication software package
- 72210000 - Programming services of packaged software products
- 72260000 - Software-related services
- 72318000 - Data transmission services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Lot 2 - Secure Clinical Communication tool / Messaging App premium plus Enhanced Functionality as defined in the Short Description above.
For full details and functionalities please see service specification.
two.2) Description
two.2.1) Title
Lot No
3
two.2.2) Additional CPV code(s)
- 48510000 - Communication software package
- 72210000 - Programming services of packaged software products
- 72260000 - Software-related services
- 72318000 - Data transmission services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Lot 3 - Secure Clinical Communication tool / Messaging App premium plus Enhanced Functionality and Additional Functions as defined in the Short Description above.
For full details and functionalities please see service specification.
two.3) Estimated date of publication of contract notice
7 September 2021
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
Further material is available after registration on the In-Tend portal
https://in-tendhost.co.uk/scwcsu/aspx/Home
(https://in-tendhost.co.uk/scwcsu/aspx/Home)
This framework is being established for NHS Organisations in England and including Wales, Scotland Northern Ireland and any Public Sector Organisations.