Section one: Contracting authority/entity
one.1) Name and addresses
Department for Energy Security and Net Zero
London
SW1H 0ET
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
https://www.gov.uk/government/organisations/department-for-energy-security-and-net-zero
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Contract Extension - Serco Limited
two.1.2) Main CPV code
- 64220000 - Telecommunication services except telephone and data transmission services
two.1.3) Type of contract
Services
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement at the time of conclusion of the contract:
Warm Home Discount Scheme Helpline
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start date
16 October 2023
End date
15 October 2024
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section five. Award of contract/concession
Contract No
CCPF22A01
Title
Warm Home Discount Scheme-Helpline
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
18 July 2023
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Serco Limited
Hook
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
242246
The contractor/concessionaire is an SME
No
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £3,052,133.27
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Department for Energy Security and Net Zero
London
Country
United Kingdom
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 64220000 - Telecommunication services except telephone and data transmission services
seven.1.3) Place of performance
NUTS code
- UK - United Kingdom
seven.1.4) Description of the procurement:
Warm Home Discount Scheme-Helpline
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start date
5 December 2022
End date
15 October 2023
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£3,052,133.27
seven.1.7) Name and address of the contractor/concessionaire
Serco Limited
Hook
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor/concessionaire is an SME
No
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
The contract has been extended for one year and an increase to the contract value.
seven.2.2) Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.
Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:
to extend the contract in order for a helpline to be establish.
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £1,574,109.52
Total contract value after the modifications
Value excluding VAT: £3,052,133.27