Scope
Reference
019-NYC-CD
Description
The Authority requires a Contractor to carry out full window and door replacement/s to its social housing property base, (Composite External Door installations / Full Window UPVC Replacements, supply and fit/and or supply only) Including domestic residential and independent living schemes (flats, communal areas). The service will initially cover the areas of Selby and Richmondshire with the option to extend to Harrogate during the term of the contract and other Localities and service requirements as dictated.
Contract 1
Supplier
Contract value
- £8,166,667 excluding VAT
- £9,800,000 including VAT
Above the relevant threshold
Date signed
20 February 2026
Contract dates
- 1 March 2026 to 29 February 2028
- Possible extension to 28 February 2030
- 4 years
Description of possible extension:
Initial Term: 01/03/2026 - 29/02/2028
Option to Extend 1: 01/03/2028 - 28/02/2029
Option to Extend 2: 01/03/2029 - 28/02/2030
Main procurement category
Works
CPV classifications
- 45421100 - Installation of doors and windows and related components
Contract locations
- UKE2 - North Yorkshire
Key performance indicators
| Name | Description | Reporting frequency |
|---|---|---|
| 93 Reporting | KPI: In the agreed format outlined at inception, reports to be received no later than the 26th of the month post Month / Quarter end date. |
1 months |
| 95 Defects Completed on Time | KPI: Percentage of reported defects resolved within the agreed SLA (7 working days). Target: 98% or more resolved on time. • Green threshold: 98% and above • Amber threshold: 90% - 97% • Red... |
3 months |
| 96 Number of Complaints Upheld | KPI: Number of formal complaints received per 100 properties. Target: 3 or fewer complaints per 100 properties installed. • Green threshold: 0-2 • Amber threshold: 3-5 • Red threshold: 6+ |
3 months |
Signed contract documents
Signed NYC_Composite_External_Door_Installations_Full_Window_UPVC_Replacements_JCT_MTC24.pdf
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Supplier
Kingfisher UPVC Windows & Doors Ltd
- Companies House: 02538690
Unit T, Leeds, LS27 7JZ, UK
Leeds
LS27 7JZ
United Kingdom
Region: UKE42 - Leeds
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
The North Yorkshire Council
- Public Procurement Organisation Number: PNXY-8263-XCNL
County Hall, Racecourse Lane
Northallerton
DL7 8AD
United Kingdom
Email: procurement@northyorks.gov.uk
Website: https://www.northyorks.gov.uk/
Region: UKE22 - North Yorkshire CC
Organisation type: Public authority - sub-central government