Section one: Contracting authority
one.1) Name and addresses
Imperial War Museums
IWM London
London
SE1 6HZ
Telephone
+44 2074165000
Country
United Kingdom
Region code
UKI45 - Lambeth
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.delta-esourcing.com/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://www.delta-esourcing.com/
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Recreation, culture and religion
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Microsoft Dynamics Development Partners Framework Agreement
Reference number
DE3302
two.1.2) Main CPV code
- 72224100 - System implementation planning services
two.1.3) Type of contract
Services
two.1.4) Short description
IWM is tendering for a managed services provider and development partner to manage, maintain and develop their current Microsoft Estate which currently covers financial, ticketing, membership, and customer service products.
The development partner will need to work with the IWM programme team to support and develop coherent development of IWM’s digital architecture including web-development and third-party integrations.
two.1.5) Estimated total value
Value excluding VAT: £1,200,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
Main site or place of performance
LONDON
two.2.4) Description of the procurement
IWM is tendering for a managed services provider and development partner to manage, maintain and develop their current Microsoft Estate which currently covers financial, ticketing, membership, and customer service products.
The development partner will need to work with the IWM programme team to support and develop coherent development of IWM’s digital architecture including web-development and third-party integrations.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
9 August 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 31 December 2024
four.2.7) Conditions for opening of tenders
Date
12 August 2024
Local time
9:00am
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=873563940
GO Reference: GO-202475-PRO-26815176
six.4) Procedures for review
six.4.1) Review body
Imperial War Museums
London
Country
United Kingdom