Tender

AHG_000313 - Managed IT Security Service (CS95)

  • Anchor Hanover Group

F01: Prior information notice (call for competition)

Notice identifier: 2021/S 000-020652

Procurement identifier (OCID): ocds-h6vhtk-02d81b

Published 23 August 2021, 1:58pm



Section one: Contracting authority

one.1) Name and addresses

Anchor Hanover Group

The Heals Building,

London

WC1E 7HJ

Contact

Alex Holdsworth

Email

procurement@anchorhanover.org.uk

Country

United Kingdom

NUTS code

UKE41 - Bradford

Internet address(es)

Main address

https://www.anchorhanover.org.uk

Buyer's address

https://anchorhanover.wax-live.com/S2C/SignIn.aspx

one.3) Communication

Access to the procurement documents is restricted. Further information can be obtained at

https://anchorhanover.wax-live.com/S2C/Bespoke/AnchorHanover/AnchorHanoverRegistration.aspx

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://anchorhanover.wax-live.com/S2C/Bespoke/AnchorHanover/AnchorHanoverRegistration.aspx

Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at

https://anchorhanover.wax-live.com/S2C/Bespoke/AnchorHanover/AnchorHanoverRegistration.aspx

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Housing and community amenities


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

AHG_000313 - Managed IT Security Service (CS95)

two.1.2) Main CPV code

  • 72222300 - Information technology services

two.1.3) Type of contract

Services

two.1.4) Short description

What We Need?

We are looking for a partner that will take the time to understand the Anchor Hanover business and provide a tailored service to meet our needs and integrate with our processes to deliver a quality and reliable IT security service, including:

? CISO as a Service

? Threat Management

? Vulnerability Management

? Incident Response

? Protective Monitoring

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKE41 - Bradford

two.2.4) Description of the procurement

Who we are?

Anchor Hanover is England?s largest provider of specialist housing and care for people in later life, offering care homes, retirement villages and independent living. Our corporate offices are based in Bradford and London, and we have over 9000 employees.

As part of the services offered Anchor Hanover stores and processes a large amount of personal and confidential information related to our residents and customers and this includes medical sensitive information. This information is stored in a variety of systems that are either hosted directly by us or by our partners.

Anchor Hanover take their responsibility to secure this information very seriously to ensure we protect both our residents and our business.

The Role of Security within Anchor Hanover

The responsibility for information security lies within the IT Operations function at Anchor Hanover and are responsible for the following

? Defining an overall security strategy and implementing it

? Defining security policies and ensuring they are applied

? Assessment of proposed new systems and services to ensure they comply with IT security standards

? Monitoring the IT estate to identify activities or patterns that could indicate a security or data breach and respond to them

? Understand the implications of new and emerging threats and identify appropriate mitigations

Managed Security Service Project

There isn?t a dedicated Information Security Officer role at Anchor Hanover and the management of security is within the scope of the IT Operations team. The long-term strategy is to source the services of a third party to deliver the following capabilities

? CISO as a Service

? Threat Management

? Vulnerability Management

? Incident Response

? Protective Monitoring

What We Need?

We are looking for a partner that will take the time to understand the Anchor Hanover business and provide a tailored service to meet our needs and integrate with our processes to deliver a quality and reliable IT security service.

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start date

3 January 2022

This contract is subject to renewal

Yes

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section three. Legal, economic, financial and technical information

three.1) Conditions for participation

three.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

three.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents

three.2) Conditions related to the contract

three.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Restricted procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.2) Time limit for receipt of expressions of interest

Date

27 September 2021

Local time

2:00pm

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.5) Scheduled date for start of award procedures

20 December 2021


Section six. Complementary information

six.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

six.4) Procedures for review

six.4.1) Review body

Leeds Combined Court Centre

1 Oxford Row

Leeds

LS1 3BG

Country

United Kingdom