Section one: Contracting authority
one.1) Name and addresses
United Kingdom Atomic Energy Authority
Culham Campus
Abingdon
OX14 3DB
Contact
Guy Wells
Telephone
+44 0123546
Country
United Kingdom
Region code
UK - United Kingdom
National registration number
N/A
Internet address(es)
Main address
http://www.gov.uk/government/organisations/uk-atomic-energy-authority
Buyer's address
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/72814
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=83434&B=UKAEA
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=83434&B=UKAEA
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
Fusion Research
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Cloud Based CRM System
Reference number
T/GW/041/24
two.1.2) Main CPV code
- 48445000 - Customer Relation Management software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
The UKAEA is seeking an out of the box CRM solution that requires minimum configuration. The solution is expected to be offered as SaaS with the data centre located in the UK or EU.
The tool will be mainly used by the Business Development Department (BD) of the UKAEA works with internal and external stakeholders to identify opportunities for collaborations, commercial deals, and inward investment opportunities. Its external stake holders include funding agencies, academic and research institutions, public and private sector entities in the UK and abroad.
two.1.5) Estimated total value
Value excluding VAT: £220,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48445000 - Customer Relation Management software package
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
Oxfordshire
two.2.4) Description of the procurement
The UKAEA is seeking an out of the box CRM solution that requires minimum configuration. The solution is expected to be offered as SaaS with the data centre located in the UK or EU.
Contract will include mobilisation period and an initial two year term with the option to extend by a further three years 2+2+1 = 5 years.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £220,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
24
This contract is subject to renewal
Yes
Description of renewals
2+2+1= 5 years
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
All figures are excluding VAT.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
Refer to Procurement Documents for information.
three.1.2) Economic and financial standing
List and brief description of selection criteria
Refer to Procurement Documents for information.
Minimum level(s) of standards possibly required
Refer to Procurement Documents for information.
three.1.3) Technical and professional ability
List and brief description of selection criteria
Refer to Procurement Documents for information.
Minimum level(s) of standards possibly required
Refer to Procurement Documents for information.
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
Refer to Procurement Documents for information.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
6 August 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 5 November 2024
four.2.7) Conditions for opening of tenders
Date
6 August 2024
Local time
12:00pm
Place
Culham
Information about authorised persons and opening procedure
Two authorised officers from UKAEA
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: 5 years
six.4) Procedures for review
six.4.1) Review body
UK Atomic Energy Authority
Culham Science Centre
Abingdon
OX14 3DB
Country
United Kingdom
Internet address
https://www.gov.uk/government/organisations/uk-atomic-energy-authority
six.4.2) Body responsible for mediation procedures
UK Atomic Energy Authority
Culham Science Centre
Abingdon
OX14 3DB
Country
United Kingdom
Internet address
https://www.gov.uk/government/organisations/uk-atomic-energy-authority
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:
The authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers.
This period allows unsuccessful tenderers to seek further debriefing from the authority before a contract is entered into applicants have 2 working days from the notification of the award decision to request. Additional debriefing and that information have to be provided within a minimum of 3 working days before the expiry of the standstill period. Such additional information should be sought from the contact named in this notice.
If an appeal regarding the award of a contract has not been successfully resolved, the Public Contracts Regulations 2015 (SI 2015 No. 102) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
Any such action must be brought promptly.
(generally within 3 months).
six.4.4) Service from which information about the review procedure may be obtained
UK Atomic Energy Authority
Culham Science Centre
Abingdon
OX14 3DB
Country
United Kingdom
Internet address
https://www.gov.uk/government/organisations/uk-atomic-energy-authority