Section one: Contracting authority
one.1) Name and addresses
United Kingdom Atomic Energy Authority
Culham Campus
Abingdon
OX14 3DB
Contact
Guy Wells
Telephone
+44 0123546
Country
United Kingdom
Region code
UK - United Kingdom
National registration number
N/A
Internet address(es)
Main address
http://www.gov.uk/government/organisations/uk-atomic-energy-authority
Buyer's address
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/72814
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
Fusion Research
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Cloud Based CRM System
Reference number
T/GW/041/24
two.1.2) Main CPV code
- 48445000 - Customer Relation Management software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
The UKAEA is competed for a CRM solution that required minimal configuration.
The tool will be mainly used by the Business Development Department (BD) of the UKAEA. BD works with internal and external stakeholders to identify opportunities for collaborations, commercial deals, and inward investment opportunities. Its external stake holders include funding agencies, academic and research institutions, public and private sector entities in the UK and abroad.
Flexibility to add additional users/licences and other business areas has been built into the life of the contract on a co-termed basis.
Awarded value excludes VAT and is based on initial licence purchases of two years, extensions of two + one and mobilisation.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £300,000
two.2) Description
two.2.2) Additional CPV code(s)
- 48445000 - Customer Relation Management software package
two.2.3) Place of performance
NUTS codes
- UKJ - South East (England)
Main site or place of performance
Culham
two.2.4) Description of the procurement
The UKAEA is competed for a CRM solution that required minimal configuration.
The tool will be mainly used by the Business Development Department (BD) of the UKAEA. BD works with internal and external stakeholders to identify opportunities for collaborations, commercial deals, and inward investment opportunities. Its external stake holders include funding agencies, academic and research institutions, public and private sector entities in the UK and abroad.
Flexibility to add additional users/licences and other business areas has been built into the life of the contract on a co-termed basis.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70
Price - Weighting: 30%
two.2.11) Information about options
Options: Yes
Description of options
2+2+1 = 5 years
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
This is an award notice only after completion of a Find a Tender compliant exercise and not a call to competition.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-020636
Section five. Award of contract
Contract No
1
Title
Cloud Based CRM System
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
13 January 2025
five.2.2) Information about tenders
Number of tenders received: 18
Number of tenders received from SMEs: 18
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 18
Number of tenders received by electronic means: 18
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Prodo Digital Marketing Ltd
Little Heath Road, The Stables
Chester
ch37dw
Telephone
+44 335361
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £300,000
Total value of the contract/lot: £300,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
UK Atomic Energy Authority
Culham Science Centre
Abingdon
OX14 3DB
Country
United Kingdom
Internet address
https://www.gov.uk/government/organisations/uk-atomic-energy-authority
six.4.2) Body responsible for mediation procedures
UK Atomic Energy Authority
Culham Science Centre
Abingdon
OX14 3DB
Country
United Kingdom
Internet address
https://www.gov.uk/government/organisations/uk-atomic-energy-authority
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:
The authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers.
This period allows unsuccessful tenderers to seek further debriefing from the authority before a contract is entered into applicants have 2 working days from the notification of the award decision to request. Additional debriefing and that information have to be provided within a minimum of 3 working days before the expiry of the standstill period. Such additional information should be sought from the contact named in this notice.
If an appeal regarding the award of a contract has not been successfully resolved, the Public Contracts Regulations 2015 (SI 2015 No. 102) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
Any such action must be brought promptly.
(generally within 3 months).
six.4.4) Service from which information about the review procedure may be obtained
UK Atomic Energy Authority
Culham Science Centre
Abingdon
OX14 3DB
Country
United Kingdom
Internet address
https://www.gov.uk/government/organisations/uk-atomic-energy-authority