Section one: Contracting authority/entity
one.1) Name and addresses
NORTHERN GAS NETWORKS LIMITED
1100 Century Way Thorpe Park
LEEDS
LS158TU
Contact
Harriet Wilkes
Telephone
+44 7813523683
Country
United Kingdom
Region code
UKE42 - Leeds
Companies House
Northern Gas Networks
Internet address(es)
Main address
https://www.northerngasnetworks.co.uk/
one.6) Main activity
Production, transport and distribution of gas and heat
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Agile Cloud - Unified Comms & Contact Centre
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
It is the intention that FourNet replace the current telephony solution alongside the WAN, LAN & WLAN.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £568,222
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
It is the intention that FourNet replace the current telephony solution alongside the WAN, LAN & WLAN.
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated without a prior call for competition
- The works, supplies or services can be provided only by a particular economic operator for the following reason:
- absence of competition for technical reasons
Explanation:
It will be beneficial this contract to be aligned under the same managed service as our WAN, LAN and Unified Comms contract.
No other partner can provide the integration between our Unified Comms solution and contact centre service as we are in contract with FourNet, who leverage their agile cloud for both.
FourNet are CXone's only strategic integration partner, due to service interconnect with Agile Cloud.
This will be a fully integrated solution rather than siloed services.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract/concession
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
28 July 2022
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
FourNet Limited
London
Country
United Kingdom
NUTS code
- UKI - London
Companies House
FourNet Limited
The contractor/concessionaire is an SME
No
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Initial estimated total value of the contract/lot/concession: £568,222
Total value of the contract/lot/concession: £568,222
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Northern Gas Networks
Leeds
Country
United Kingdom