Awarded contract

Provision of Multi Occupancy Accessible Transport Services

  • Transport for London

F03: Contract award notice

Notice reference: 2023/S 000-020477

Published 17 July 2023, 12:35pm



Section one: Contracting authority

one.1) Name and addresses

Transport for London

5 ENDEAVOUR SQUARE

LONDON

E201JN

Contact

Philip Lewis

Email

philiplewis@tfl.gov.uk

Telephone

+44 7595064000

Country

United Kingdom

NUTS code

UKI - London

Companies House

01900906

Internet address(es)

Main address

https://www.tfl.gov.uk/

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Other activity

Transport


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Provision of Multi Occupancy Accessible Transport Services

two.1.2) Main CPV code

  • 60000000 - Transport services (excl. Waste transport)

two.1.3) Type of contract

Services

two.1.4) Short description

The services are required to commence from 1 October 2023.

The services are:

Provision of driver plus vehicle for an 8 hour shift, on a range of shifts including early and late

on Monday to Sunday. The contracts for these services will be for 5 years with a TfL option to extend to 7 years.

Ad hoc provision of additional driver and vehicle to respond flexibly to variations in DaR's

service demand and/or deployment of its own drivers and vehicles.

For the above services, vehicles and drivers contracted to DaR will operate exclusively on

DaR activities during the contracted hours. It will not be permitted for the Service Provider

to undertake work or carry passengers for other service commissioners whilst the vehicles

are contracted to DaR.

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

1. Excellent safety and safeguarding procedures

2. High levels of customer satisfaction

3. High levels of reliability

4. A focus on lowering the cost of trip delivery

To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba

system. Details are provided in this notice.

two.1.6) Information about lots

This contract is divided into lots: Yes

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £42,000,000

two.2) Description

two.2.1) Title

MOAT 3 Lot a

Lot No

1

two.2.2) Additional CPV code(s)

  • 60000000 - Transport services (excl. Waste transport)

two.2.3) Place of performance

NUTS codes
  • UKI - London

two.2.4) Description of the procurement

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

1. Excellent safety and safeguarding procedures

2. High levels of customer satisfaction

3. High levels of reliability

4. A focus on lowering the cost of trip delivery

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

5 years with option to extend for up to a further 2 years.

two.2) Description

two.2.1) Title

MOAT 3 Lot b

Lot No

2

two.2.2) Additional CPV code(s)

  • 60000000 - Transport services (excl. Waste transport)

two.2.3) Place of performance

NUTS codes
  • UKI - London

two.2.4) Description of the procurement

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

1. Excellent safety and safeguarding procedures

2. High levels of customer satisfaction

3. High levels of reliability

4. A focus on lowering the cost of trip delivery

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

5 years with an option to extend for up to 2 years

two.2) Description

two.2.1) Title

MOAT 3 Lot c

Lot No

3

two.2.2) Additional CPV code(s)

  • 60000000 - Transport services (excl. Waste transport)

two.2.3) Place of performance

NUTS codes
  • UKI - London

two.2.4) Description of the procurement

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

1. Excellent safety and safeguarding procedures

2. High levels of customer satisfaction

3. High levels of reliability

4. A focus on lowering the cost of trip delivery

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

5 years with an option to extend for up to 2 years

two.2) Description

two.2.1) Title

MOAT 3 Lot d

Lot No

4

two.2.2) Additional CPV code(s)

  • 60000000 - Transport services (excl. Waste transport)

two.2.3) Place of performance

NUTS codes
  • UKI - London

two.2.4) Description of the procurement

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

1. Excellent safety and safeguarding procedures

2. High levels of customer satisfaction

3. High levels of reliability

4. A focus on lowering the cost of trip delivery

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

5 years with an option to extend for up to 2 years

two.2) Description

two.2.1) Title

MOAT 3 Lot e

Lot No

5

two.2.2) Additional CPV code(s)

  • 60000000 - Transport services (excl. Waste transport)

two.2.3) Place of performance

NUTS codes
  • UKI - London

two.2.4) Description of the procurement

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

1. Excellent safety and safeguarding procedures

2. High levels of customer satisfaction

3. High levels of reliability

4. A focus on lowering the cost of trip delivery

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

5 years with an option to extend for up to 2 years

two.2) Description

two.2.1) Title

MOAT 3 Lot f

Lot No

6

two.2.2) Additional CPV code(s)

  • 60000000 - Transport services (excl. Waste transport)

two.2.3) Place of performance

NUTS codes
  • UKI - London

two.2.4) Description of the procurement

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

1. Excellent safety and safeguarding procedures

2. High levels of customer satisfaction

3. High levels of reliability

4. A focus on lowering the cost of trip delivery

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

5 years with an option to extend for up to 2 years

two.2) Description

two.2.1) Title

MOAT 3 Lot g

Lot No

7

two.2.2) Additional CPV code(s)

  • 60000000 - Transport services (excl. Waste transport)

two.2.3) Place of performance

NUTS codes
  • UKI - London

two.2.4) Description of the procurement

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

1. Excellent safety and safeguarding procedures

2. High levels of customer satisfaction

3. High levels of reliability

4. A focus on lowering the cost of trip delivery

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

5 years with an option to extend for up to 2 years

two.2) Description

two.2.1) Title

MOAT 3 Lot h

Lot No

8

two.2.2) Additional CPV code(s)

  • 60000000 - Transport services (excl. Waste transport)

two.2.3) Place of performance

NUTS codes
  • UKI - London

two.2.4) Description of the procurement

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

1. Excellent safety and safeguarding procedures

2. High levels of customer satisfaction

3. High levels of reliability

4. A focus on lowering the cost of trip delivery

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

5 years with an option to extend for up to 2 years

two.2) Description

two.2.1) Title

MOAT 3 Lot i

Lot No

9

two.2.2) Additional CPV code(s)

  • 60000000 - Transport services (excl. Waste transport)

two.2.3) Place of performance

NUTS codes
  • UKI - London

two.2.4) Description of the procurement

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

1. Excellent safety and safeguarding procedures

2. High levels of customer satisfaction

3. High levels of reliability

4. A focus on lowering the cost of trip delivery

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

5 years with an option to extend for up to 2 years

two.2) Description

two.2.1) Title

MOAT 3 Lot j

Lot No

10

two.2.2) Additional CPV code(s)

  • 60000000 - Transport services (excl. Waste transport)

two.2.3) Place of performance

NUTS codes
  • UKI - London

two.2.4) Description of the procurement

The Service Provider will charge the authority at an inclusive day/hour rate for the driver and

vehicle services. Fixed Charges will apply to all shift volumes as initially bid and agreed in the

contract against the minimum shift availability volumes whether increased, decreased or

stopped. TfL reserves the right to change shift volumes at will, acting reasonably and

providing notice in accordance with the contract.

Our key objectives for MOAT operations over the next seven years are:

1. Excellent safety and safeguarding procedures

2. High levels of customer satisfaction

3. High levels of reliability

4. A focus on lowering the cost of trip delivery

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

5 years with an option to extend for up to 2 years


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Competitive procedure with negotiation

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2023/S 000-004090


Section five. Award of contract

Contract No

TfL_scp_002205_a

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

21 June 2023

five.2.2) Information about tenders

Number of tenders received: 2

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Ealing Community Transport

London

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

07211806

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £4,100,000


Section five. Award of contract

Contract No

TfL_scp_002205_b

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

10 July 2023

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Brent Community Transport

London

Country

United Kingdom

NUTS code
  • UKI - London
Companies House

01509231

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £4,900,000


Section five. Award of contract

Contract No

TfL_scp_002205_c

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

21 June 2023

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Waltham Forest Community Transport

London

Country

United Kingdom

NUTS code
  • UKI - London
Companies House

3073284

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £5,200,000


Section five. Award of contract

Contract No

TfL_scp_002205_d

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

12 July 2023

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

The Disablement Association of Barking & Dagenham

London

Country

United Kingdom

NUTS code
  • UKI - London
Companies House

2800290

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £5,200,000


Section five. Award of contract

Contract No

TfL_scp_002205_e

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

21 June 2023

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Ealing Community Transport

London

Country

United Kingdom

NUTS code
  • UKI - London
Companies House

07211806

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £3,700,000


Section five. Award of contract

Contract No

TfL_scp_002205_f

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

12 July 2023

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Westway Community Transport Ltd

London

Country

United Kingdom

NUTS code
  • UKI - London
Companies House

27317R

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £4,900,000


Section five. Award of contract

Contract No

TfL_scp_002205_g

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

27 June 2023

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Bexley Accessible Transport Scheme

London

Country

United Kingdom

NUTS code
  • UKI - London
Companies House

4374810

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £2,100,000


Section five. Award of contract

Contract No

TfL_scp_002205_h

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

21 June 2023

five.2.2) Information about tenders

Number of tenders received: 2

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Merton Community Transport

London

Country

United Kingdom

NUTS code
  • UKI - London
Companies House

03571884

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £5,100,000


Section five. Award of contract

Contract No

TfL_scp_002205_i

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

21 June 2023

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Merton Community Transport

London

Country

United Kingdom

NUTS code
  • UKI - London
Companies House

03571884

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £3,100,000


Section five. Award of contract

Contract No

TfL_scp_002205_j

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

27 June 2023

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Bexley Accessible Transport Scheme

London

Country

United Kingdom

NUTS code
  • UKI - London
Companies House

4374810)

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £3,100,000


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Transport for London

London

Country

United Kingdom