Tender

CP2241-22a Integrated Adult Social Care (ASC) Case Management and Finance System

  • Devon County Council

F02: Contract notice

Notice identifier: 2023/S 000-020336

Procurement identifier (OCID): ocds-h6vhtk-03e224

Published 14 July 2023, 2:32pm



Section one: Contracting authority

one.1) Name and addresses

Devon County Council

County Hall, Topsham Road

Exeter

EX2 4QD

Contact

Mr Iain Perkins

Email

Iain.Perkins@devon.gov.uk

Telephone

+44 1392383000

Country

United Kingdom

Region code

UKK4 - Devon

Internet address(es)

Main address

https://www.devon.gov.uk

Buyer's address

https://www.devon.gov.uk

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://www.supplyingthesouthwest.org.uk

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://www.supplyingthesouthwest.org.uk

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

CP2241-22a Integrated Adult Social Care (ASC) Case Management and Finance System

Reference number

DN671632

two.1.2) Main CPV code

  • 72000000 - IT services: consulting, software development, Internet and support

two.1.3) Type of contract

Services

two.1.4) Short description

Devon County Council’s (DCC’s) Integrated Adult Social Care Service (IASC) is seeking a mature and proven SaaS (Software as a Service) Adult Social Care (ASC) Case Management and Finance system already in use in another Local Authority setting. This will replace the council’s use of CareFirst and associated systems.

The deliverables include but are not limited to modification (during and post implementation), installation, integration, implementation and relevant on-going support of an ICT system which will support improved service to DCC’s residents, staff and partner agencies.

The contract shall have a Core term of 5 years: April 2024 to April 2029.

With 6 Extension Options: 2 years + 2 years + 2 years+ 2 years+ 1 years + 1 year

and a value range between £4,500,000 and £11,500,000 over the full 15 year term

The aim of this above threshold procurement process is to competitively select a supplier to deliver the outcome specification detailed in the tender documents.

SUPPLIER NOTE - Suppliers should note that in order to Express Interest they must complete and return all documentation through ProContract.

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.2) Additional CPV code(s)

  • 48000000 - Software package and information systems

two.2.3) Place of performance

NUTS codes
  • UKK4 - Devon

two.2.4) Description of the procurement

Devon County Council’s (DCC’s) Integrated Adult Social Care Service (IASC) is seeking a mature and proven SaaS (Software as a Service) Adult Social Care (ASC) Case Management and Finance system already in use in another Local Authority setting. This will replace the council’s use of CareFirst and associated systems.

The deliverables include but are not limited to modification (during and post implementation), installation, integration, implementation and relevant on-going support of an ICT system which will support improved service to DCC’s residents, staff and partner agencies.

The contract shall have a Core term of 5 years: April 2024 to April 2029.

With 6 Extension Options: 2 years + 2 years + 2 years+ 2 years+ 1 years + 1 year

and a value range between £4,500,000 and £11,500,000 over the full 15 year term

The aim of this above threshold procurement process is to competitively select a supplier to deliver the outcome specification detailed in the tender documents.

SUPPLIER NOTE - Suppliers should note that in order to Express Interest they must complete and return all documentation through ProContract.

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 85

Price - Weighting: 15

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

60

This contract is subject to renewal

Yes

Description of renewals

Extension Option: 2 years + 2 years + 2 year+ 2 years+ 1 years + 1 year at the authorities sole discretion.

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section three. Legal, economic, financial and technical information

three.1) Conditions for participation

three.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

5 September 2023

Local time

12:00pm

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.7) Conditions for opening of tenders

Date

5 September 2023

Local time

12:00pm


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: No

six.4) Procedures for review

six.4.1) Review body

The High Court

The Royals Courts of Justice, The Strand London

London

WC2A 2LL

Telephone

+44 2079476000

Country

United Kingdom