Section one: Contracting authority/entity
one.1) Name and addresses
Crown Commercial Service
9th Floor, The Capital, Old Hall Street. L3 9PP
Liverpool
L3 9PP
supplier@crowncommercial.gov.uk
Telephone
+44 3450103503
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Safeguarding Support for Covid-19 Inquiry
two.1.2) Main CPV code
- 85312300 - Guidance and counselling services
two.1.3) Type of contract
Services
two.1.4) Short description
Crown Commercial Service, intends to put in place contracts for the provision of Emotional Support service for use by the Covid 19 Inquiry.
The Inquiry has pledged to be trauma-informed across all of its work.
A trauma informed approach means seeking to reduce the risk of retraumatisation to people who are engaging with the Inquiry.
Emotional support is one of the key ways of reducing retraumatisation by offering timely, sensitive, psychologically informed emotional support to people engaging with the Inquiry’s work.
Emotional support is not counselling or therapy. The focus is on facilitating the person’s engagement with the Inquiry, creating support plans, facilitating stabilisation, providing psychological containment and facilitating the person’s journey through their engagement process.
The contracts shall provide the offer of emotional support for everyone engaging with the Inquiry, divided into 3 separate Lots:
Lot 1 Digital emotional support service with accessible offer for ALL
Lot 2 Phone based and face to face emotional support
Lot 3 Staff-related tender for reflective practice, 1:1 emotional support for staff and training rollouts
Section six. Complementary information
six.6) Original notice reference
Notice number: 2023/S 000-019877
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
Notice Name
Instead of
Text
The Covid 19 Inquiry acting through Crown Commercial Service
Read
Text
Provision of Safeguarding Support for Covid-19 Inquiry