Section one: Contracting authority
one.1) Name and addresses
East London NHS Foundation Trust
9 Alie Street
London
E1 8DE
Country
United Kingdom
Region code
UKI42 - Tower Hamlets
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provider for Adult Mental Health Newham’s Together Café: ELFT
Reference number
ELFT/TENDER/2023/43/C189015
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
ELFT, is looking to provide a community-based sanctuary for adults in Newham who are at Moderate risk of harm and/or significant distress. The Service operates a walk-in service and Crisis is self-defined.
two.1.5) Estimated total value
Value excluding VAT: £735,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI41 - Hackney and Newham
two.2.4) Description of the procurement
To provide a community-based sanctuary for Newham residents aged 18 years and above (no upper age limit) for people in a developing mental health crisis, at the times they might ordinarily find particularly distressing for example evening and weekends.
The Crisis café will be open access for service users to ‘walk in’, with no referral process required.
It will employ a psychologically orientated and assets-based approach to crisis care, relying on the power and opportunities of peer support and relational approaches to support people to manage their crisis.
To provide service users who are in crisis or heading towards crisis a safe therapeutic environment as an alternative to crisis pathway services such as the Emergency Department.
To work in partnership with, the Third sector / VCSE provider, to deliver the service whilst meeting the needs of Newham residents.
To deliver an alternative, complementary service for people in mental distress and self-defined crisis.
To provide the right level of support for a person in crisis to minimise the need for an acute intervention.
To provide a psychosocial orientated and strengths-based approach to crisis care, for example, solution focussed brief therapy, mindfulness, Tree of Life, psycho educational approaches, anxiety management and safety care planning.
To collaborate with partner agencies and peer support workers.
To deliver therapeutic interventions and activities that meet the needs of the service user.
To effectively manage risk, including safeguarding issues in line with the Crisis Pathway standards
Operate and manage the ELFT patient record system (RiO) and the DATIX incident reporting system.
The post holder will be overseen and supported by Newham’s Crisis Assessment Service who will provide in-reach to the Café.
The ELFT Clinician will undertake assessments of service users when on duty at the Café and in partnership with service users devise crisis safety plans, delivering evidence-based interventions for a time limited period, to reduce the likelihood of the crisis episode re-occurring and to increase resilience.
Ensure individuals are directed to the primary or secondary care service which is best suited to meet their needs
Work closely with referrers providing expert guidance and support with a view to increasing the threshold of acuity of mental ill health cases managed in primary care.
Provide care and support in a comfortable and relaxed non- clinical environment
Harness the concept of alternative provision to Emergency Department presentations
Liaise with key agencies out of hours to meet the needs of service users.
The provider will be expected to work with ELFT and partners to develop Alternative Care Pathway protocols with blue light service to manage the direct conveyances of appropriate services, diverting them from A&E where appropriate.
It is anticipated that each individual will be able to access a mix of 1:1 support if needed and group support.
The Provider will strive to avoid excluding individuals from the Café but work with ELFT and partner agencies to put in place an appropriate plan for managed access, or work with patients to transfer them to a more appropriate care setting.
The Provider encourage the use of volunteers to support the staffing compliment of the service.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
18 November 2023
End date
17 November 2026
This contract is subject to renewal
Yes
Description of renewals
option for 2X 12 months extension
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
14 August 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 4 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
13 July 2023
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.4) Procedures for review
six.4.1) Review body
NHS North East London Integrated Care Board
UNEX Tower 5 Station Street
London
E15 1DA
Country
United Kingdom