Scope
Reference
CPU-23-KU-ST-875-TE-2025
Description
Diagnostic and Operational Gathering Tool with the ability to auto repair hardware issues
Commercial tool
Establishes a framework
Framework
Maximum percentage fee charged to suppliers
0%
Framework operation description
A standalone framework
Award method when using the framework
With competition
Contracting authorities that may use the framework
Establishing party only
Contract 1. Diagnostic and Operational Gathering Tool
Supplier
Contract value
- £233,220 excluding VAT
- £279,864 including VAT
Below the relevant threshold
Date signed
25 April 2025
Contract dates
- 6 May 2025 to 6 May 2028
- 3 years, 1 day
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
The University has the option to extend the Software Licence under the terms of the current Agreement by making reference to the Agreement in a valid purchase order.
CPV classifications
- 48000000 - Software package and information systems
- 48332000 - Scheduling software package
- 50312600 - Maintenance and repair of information technology equipment
Procedure
Procedure type
Direct award
Direct award justification
- Single supplier - technical reasons
- Additional or repeat goods, services or works - extension or partial replacement
- Additional or repeat goods, services or works - further goods, services or works following a competitive procedure
The required software has been in use since 2022 and is integrated with a number of University applications.
Supplier
Nexthink SA
- Public Procurement Organisation Number: PCRQ-8343-HBYD
Centre Malley Lumières
Prilly
1008
Switzerland
Telephone: +41792244970
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. Diagnostic and Operational Gathering Tool
Contracting authority
Kingston University Higher Education Corporation
- UK Register of Learning Providers (UKPRN number): 10003678
Holmwood House Grove Crescent
Kingston upon Thames
KT1 2EE
United Kingdom
Region: UKI63 - Merton, Kingston upon Thames and Sutton
Organisation type: Public authority - sub-central government