Tender

Customer Rewards Solution

  • Stonewater Ltd

F02: Contract notice

Notice identifier: 2021/S 000-019975

Procurement identifier (OCID): ocds-h6vhtk-02d575

Published 16 August 2021, 4:15pm



Section one: Contracting authority

one.1) Name and addresses

Stonewater Ltd

Suite C, Lancaster House, Grange Business Park

Leicester

LE8 6EP

Contact

Gregory Savage

Email

gregory.savage@stonewater.org

Telephone

+44 7879759515

Country

United Kingdom

NUTS code

UK - United Kingdom

National registration number

United Kingdom

Internet address(es)

Main address

www.Stonewater.org

Buyer's address

www.Stonewater.org

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://www.delta-esourcing.com/tenders/UK-UK-Leicester:-Presents-and-rewards./635RG7K6Y2

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted to the above-mentioned address

one.4) Type of the contracting authority

Regional or local Agency/Office

one.5) Main activity

Health


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Customer Rewards Solution

Reference number

00079-CE

two.1.2) Main CPV code

  • 18530000 - Presents and rewards

two.1.3) Type of contract

Supplies

two.1.4) Short description

The procurement for a Service Provider to manage and run a Rewards Platform for customers. Stonewater are looking for a Service Provider with the expertise in providing a rewards and discount solution who can provide this solution through a digital platform or methtod for Stonewater's customers. The rewards solution will be aimed at customers only with the aim of encouraging behaviours that support Stonewater's aims of working digitally and maintaining rent accounts. The Solution will require the Service Provider to vet organisations Stonewater’s customers will receive Discount or rewards from. They will also manage the platform and any issues with the platform that arise to ensure a streamlined and quality experience for Stonewater’s customers.

The Contract spend advised is based on the expected spend for the rewards program anticipating lower spends at the start of the solution progressing towards higher spend with successful return on investment.

two.1.5) Estimated total value

Value excluding VAT: £700,000

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom
Main site or place of performance

UNITED KINGDOM

two.2.4) Description of the procurement

To provide a rewards solution for customers

two.2.5) Award criteria

Quality criterion - Name: Technical Questions / Weighting: 10

Cost criterion - Name: Pricing Schedule / Weighting: 10

two.2.6) Estimated value

Value excluding VAT: £700,000

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

84

This contract is subject to renewal

Yes

Description of renewals

The contract will be for an initial period of 3 years with the option to extend for a further 2 years + 2 years

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2.14) Additional information

The Budget is based on a successful contract with evidenced return on investment leading to more spend through a rewards program.


Section three. Legal, economic, financial and technical information

three.1) Conditions for participation

three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions

Must have access to a range of organisations that can provide discounts and rewards for customers.

Must have a digital solution to advertise and offer the discounts and rewards to Stonewater's customers.

three.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

three.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

16 September 2021

Local time

12:00pm

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 9 (from the date stated for receipt of tender)

four.2.7) Conditions for opening of tenders

Date

16 September 2021

Local time

12:00pm


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: No

six.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

six.3) Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=618687104

GO Reference: GO-2021816-PRO-18743770

six.4) Procedures for review

six.4.1) Review body

Stonewater Ltd

www.Stonewater.org

Leicester

LE8 6EP

Email

gregory.savage@stonewater.org

Country

United Kingdom

Internet address

www.Stonewater.org

six.4.2) Body responsible for mediation procedures

Stonewater Ltd

www.Stonewater.org

Leicester

LE8 6EP

Email

gregory.savage@stonewater.org

Country

United Kingdom

Internet address

www.Stonewater.org

six.4.4) Service from which information about the review procedure may be obtained

Stonewater Ltd

www.Stonewater.org

Leicester

LE8 6EP

Email

gregory.savage@stonewater.org

Country

United Kingdom

Internet address

www.Stonewater.org