Section one: Contracting authority
one.1) Name and addresses
MERSEY CARE NHS FOUNDATION TRUST
V7 Building Kings Business Park
LIVERPOOL
L34 1PJ
Contact
Colin Todd
Telephone
+44 1514712480
Country
United Kingdom
NUTS code
UKD7 - Merseyside
Internet address(es)
Main address
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Family Trauma Service
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS England & NHS Improvement recognise that in order to support clinical teams to reduce the use of highly restrictive interventions such as segregation with children and young people, autistic adults and adults with a learning disability, strong clinical leadership with an underlying person-centred model is critical. Time and resources to focus on individuals with their families, creating culture change and supporting staff teams as well as the individual and their family and the system requires skilled intervention. This has resulted in the development of a partnership between the NHS-Led Provider Collaboratives and the Centre for Perfect Care at Mersey Care NHS Foundation Trust to deliver the HOPES programme at scale nationally
The HOPES model will consider trauma as part of the overall delivery and package of interventions, where a specific trauma need is identified the HOPES practitioner in conjunction with the HOPES clinical director and clinical team will discuss referral for individual trauma work on an as required basis. This provision and cost will be funded by the Procured Provider.
Family Trauma Work
There is evidence from families and organisations that support families of people that they are often traumatised by the experience of their son or daughter being sectioned and spending time in hospital. The whole process beginning with the removal from the family, the experiences of restraint and often segregation and seclusion to eventual discharge and transition out of hospital can be full of difficult and often traumatising actions that leave the whole family changed by the experience.
Leaving families traumatised and continuing to further traumatise them does not lead to a good outcome and can lead to very real complications in the provision of future support. There is also evidence that that families who have experienced complex trauma will need long term trauma informed psychotherapy of at least one year duration.
Alongside the delivery of the interventions to the person and the clinical team, this initiative will deliver family trauma work to those families who wish to engage. The proposal includes the offer of 44 therapeutic sessions (equivalent to one therapeutic year). The aim of the therapy would be to lessen the effect of complex trauma. This would be achieved by:
• building a trusting therapeutic relationship with the family
• enabling the family to be properly heard and understood
• normalising the trauma responses that the family are experiencing
• enabling a reality check about whether the anxiety they may still be experiencing is a valid response to what is happening in reality, or a hypervigilant response connected to previous trauma
• allowing time and space for earlier levels of trauma to surface safely and have time to be processed
The Clinical Case Manager will work in close parallel with the family's psychotherapist to ensure that any actual or perceived challenges within the system supporting the family are addressed. The role of the Clinical Case Manager is to support the family and the supportive network to be able to build more trusting relationships and to address real issues of concern where they exist.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKD7 - Merseyside
Main site or place of performance
Nationwide
two.2.4) Description of the procurement
NHS England & NHS Improvement recognise that in order to support clinical teams to reduce the use of highly restrictive interventions such as segregation with children and young people, autistic adults and adults with a learning disability, strong clinical leadership with an underlying person-centred model is critical. Time and resources to focus on individuals with their families, creating culture change and supporting staff teams as well as the individual and their family and the system requires skilled intervention. This has resulted in the development of a partnership between the NHS-Led Provider Collaboratives and the Centre for Perfect Care at Mersey Care NHS Foundation Trust to deliver the HOPES programme at scale nationally.
The HOPES model will consider trauma as part of the overall delivery and package of interventions, where a specific trauma need is identified the HOPES practitioner in conjunction with the HOPES clinical director and clinical team will discuss referral for individual trauma work on an as required basis. This provision and cost will be funded by the Procured Provider.
Family Trauma Work
There is evidence from families and organisations that support families of people that they are often traumatised by the experience of their son or daughter being sectioned and spending time in hospital. The whole process beginning with the removal from the family, the experiences of restraint and often segregation and seclusion to eventual discharge and transition out of hospital can be full of difficult and often traumatising actions that leave the whole family changed by the experience.
Leaving families traumatised and continuing to further traumatise them does not lead to a good outcome and can lead to very real complications in the provision of future support. There is also evidence that that families who have experienced complex trauma will need long term trauma informed psychotherapy of at least one year duration.
Alongside the delivery of the interventions to the person and the clinical team, this initiative will deliver family trauma work to those families who wish to engage. The proposal includes the offer of 44 therapeutic sessions (equivalent to one therapeutic year). The aim of the therapy would be to lessen the effect of complex trauma. This would be achieved by:
• building a trusting therapeutic relationship with the family
• enabling the family to be properly heard and understood
• normalising the trauma responses that the family are experiencing
• enabling a reality check about whether the anxiety they may still be experiencing is a valid response to what is happening in reality, or a hypervigilant response connected to previous trauma
• allowing time and space for earlier levels of trauma to surface safely and have time to be processed
The Clinical Case Manager will work in close parallel with the family's psychotherapist to ensure that any actual or perceived challenges within the system supporting the family are addressed. The role of the Clinical Case Manager is to support the family and the supportive network to be able to build more trusting relationships and to address real issues of concern where they exist.
two.3) Estimated date of publication of contract notice
16 September 2021
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No