Section one: Contracting authority
one.1) Name and addresses
South of Scotland Enterprise Agency
Carmont House, The Crichton, Bankend Road
Dumfries
DG1 4TA
Contact
Kirsty McVeigh
Telephone
+44 1750535842
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
https://www.southofscotlandenterprise.com
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30448
one.4) Type of the contracting authority
Regional or local Agency/Office
one.5) Main activity
Economic and financial affairs
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Expert Help Management Consultancy
Reference number
SOSE026
two.1.2) Main CPV code
- 66171000 - Financial consultancy services
two.1.3) Type of contract
Services
two.1.4) Short description
The South of Scotland Enterprise Agency (SOSE) are undertaking a tender process to identify and appoint a ranked framework contract of Service Provider(s) covering all aspects of Operations-specific consultancy requirements for SME’s within the South of Scotland (Scottish Borders and Dumfries and Galloway) area. This contract will be divided into Lots as follows:
Lot 1 - Strategy/Marketing & Communications
Lot 2 - HR & Workforce Development
Lot 3 - Innovation & Business Improvement
Lot 4 - ICT/Digital
Lot 5 - Low Carbon/Net Zero
Lot 6 - International Trade
Suppliers can bid for one, all or a mixture of the Lots.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £708,000
two.2) Description
two.2.1) Title
Strategy/Marketing & Communications
Lot No
1
two.2.2) Additional CPV code(s)
- 79342000 - Marketing services
- 79340000 - Advertising and marketing services
two.2.3) Place of performance
NUTS codes
- UKM9 - Southern Scotland
two.2.4) Description of the procurement
1-2-1 Engagement:
- Strategic Review: Includes high level business planning, strategic reviews, 1-2-1 engagement with leadership teams, post covid recovery planning
- Financial review: 1-2-1 engagement, Includes models, systems and reporting, strategic reviews of complex opportunities and taxation
- Access to finance: 1-2-1 Includes shaping prospectus for approach to funders. Complementing investor readiness and the SIB resource as appropriate
- Sales and marketing: Includes market assessment, domestic and international marketing
Expert Help Surgeries:
- Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
two.2.5) Award criteria
Quality criterion - Name: Conflict of Interest / Weighting: Pass/Fail
Quality criterion - Name: Cyber Security / Weighting: Pass/Fail
Quality criterion - Name: Technical / Weighting: 70
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
HR & Workforce Development
Lot No
2
two.2.2) Additional CPV code(s)
- 79414000 - Human resources management consultancy services
two.2.3) Place of performance
NUTS codes
- UKM9 - Southern Scotland
two.2.4) Description of the procurement
1-2-1 Engagement:
-Human Resources: Includes employment and employee development
- HR policy, planning and practice: Review employee engagement, wellbeing, Skills analysis and succession planning
- Workplace culture Review: Help leadership teams to develop longer term workforce plans. Guidance on developing company structure
Expert Help Surgeries:
- Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
two.2.5) Award criteria
Quality criterion - Name: Conflict of Interest / Weighting: Pass/Fail
Quality criterion - Name: Cyber Security / Weighting: Pass/Fail
Quality criterion - Name: Technical / Weighting: 70
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Innovation & Business Improvement
Lot No
3
two.2.2) Additional CPV code(s)
- 73000000 - Research and development services and related consultancy services
- 71317210 - Health and safety consultancy services
two.2.3) Place of performance
NUTS codes
- UKM9 - Southern Scotland
two.2.4) Description of the procurement
1-2-1 Engagement:
- New product development: Intensive sessions with business owners and leaderships team
- Process review: Includes areas of business improvement, operational, health & safety
- Research & Development: Includes helping prepare for R&D
- Governance: Includes board development, legal structure, new delivery/business
models, collaboration
- Intellectual Property: Includes Trademarks, Copyright, Registered Design and Patent advice
- Change Management: Working directly with organisations to assist through a period of change, this be ownership, manufacturing methods or major staffing changes for example
Expert Help Surgeries:
- Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
two.2.5) Award criteria
Quality criterion - Name: Conflict of Interest / Weighting: Pass/Fail
Quality criterion - Name: Cyber Security / Weighting: Pass/Fail
Quality criterion - Name: Technical / Weighting: 70
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
ICT/Digital
Lot No
4
two.2.2) Additional CPV code(s)
- 72223000 - Information technology requirements review services
- 72222000 - Information systems or technology strategic review and planning services
two.2.3) Place of performance
NUTS codes
- UKM9 - Southern Scotland
two.2.4) Description of the procurement
1-2-1 Engagement:
- Digital Boost Delivery: Digital Boost will give direct assistance businesses in South of Scotland Region with up to 21 hours of 1-2-1 support and consultancy to raise their skills and knowledge levels, so they adopt and optimise the use of digital technology.
- Strategic Review: To complement and add value to the Digital Boost Delivery - Includes high level business planning and 1-2-1 engagement with leadership teams
Expert Help Surgeries:
- Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
two.2.5) Award criteria
Quality criterion - Name: Conflict of Interest / Weighting: Pass/Fail
Quality criterion - Name: Cyber Security / Weighting: Pass/Fail
Quality criterion - Name: Technical / Weighting: 70
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Low Carbon/Net Zero
Lot No
5
two.2.2) Additional CPV code(s)
- 90700000 - Environmental services
- 80540000 - Environmental training services
two.2.3) Place of performance
NUTS codes
- UKM9 - Southern Scotland
two.2.4) Description of the procurement
1-2-1 Engagement:
-Environmental Impact Reports: Includes high level environmental Impact diagnostics
- Environmental Reviews: Reviewing operations, benchmarking, and action plans
Expert Help Surgeries:
- Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
two.2.5) Award criteria
Quality criterion - Name: Conflict of Interest / Weighting: Pass/Fail
Quality criterion - Name: Cyber Security / Weighting: Pass/Fail
Quality criterion - Name: Technical / Weighting: 70
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
International Trade
Lot No
6
two.2.2) Additional CPV code(s)
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
two.2.3) Place of performance
NUTS codes
- UKM9 - Southern Scotland
two.2.4) Description of the procurement
1-2-1 Engagement:
- New Market Development: Strategic Intensive sessions with business owners and leaderships team
- Strategic Review: Includes high level business planning and 1-2-1 engagement with leadership teams
- Access to finance: Includes shaping prospectus for approach to funders. Complementing investor readiness and the SIB resource as appropriate
- Sales and marketing: Includes market assessment, domestic and international marketing
Expert Help Surgeries:
- Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
two.2.5) Award criteria
Quality criterion - Name: Conflict of Interest / Weighting: Pass/Fail
Quality criterion - Name: Cyber Security / Weighting: Pass/Fail
Quality criterion - Name: Technical / Weighting: 70
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.6) Information about electronic auction
An electronic auction will be used
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-010288
Section five. Award of contract
Lot No
1
Title
Strategy/Marketing & Communications
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 August 2021
five.2.2) Information about tenders
Number of tenders received: 14
Number of tenders received from SMEs: 13
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 14
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Become Interactive Ltd
0/1, 36 Polwarth Street
Glasgow
G12 9TX
Telephone
+44 1415856333
Country
United Kingdom
NUTS code
- UKM82 - Glasgow City
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Business & Tourism Solutions Ltd
23 Stafford Street
Edinburgh
EH3 7BJ
Telephone
+44 7909915196
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £708,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section five. Award of contract
Lot No
2
Title
HR & Workforce Development
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 August 2021
five.2.2) Information about tenders
Number of tenders received: 12
Number of tenders received from SMEs: 11
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 12
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Arena HR Ltd
Ingram Enterprise Centre,, John Finnie Street
Kilmarnock
KA1 1DD
Telephone
+44 7805332236
Country
United Kingdom
NUTS code
- UKM93 - East Ayrshire and North Ayrshire mainland
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Connect Three Solutions
Second Floor, Rogart Street Campus, 4 Rogart Street
Glasgow
G40 2AA
Telephone
+44 7835662365
Country
United Kingdom
NUTS code
- UKM82 - Glasgow City
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £708,000
Section five. Award of contract
Lot No
3
Title
Innovation & Business Improvement
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 August 2021
five.2.2) Information about tenders
Number of tenders received: 10
Number of tenders received from SMEs: 10
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 10
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
The Leadership Factory
Springfield House, Laurelhill Business Park
Stirling
FK7 9JQ
Telephone
+44 7885477823
Country
United Kingdom
NUTS code
- UKM77 - Perth & Kinross and Stirling
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Quarter Past Five Ltd
20 Paidmyre Road, Newton Mearns
Glasgow
G77 5AJ
Telephone
+44 7779352007
Country
United Kingdom
NUTS code
- UKM83 - Inverclyde, East Renfrewshire and Renfrewshire
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £708,000
Section five. Award of contract
Lot No
4
Title
ICT/Digital
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 August 2021
five.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Become Interactive Ltd
0/1, 36 Polwarth Street
Glasgow
G12 9TX
Telephone
+44 1415856333
Country
United Kingdom
NUTS code
- UKM82 - Glasgow City
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Targeting Innovation Limited
Registered Office: Aberdein Considine Secretarial Services Limited, 5-9 Bon Accord Crescent
Aberdeen
AB11 6DN
Telephone
+44 1412486516
Fax
+44 1412485374
Country
United Kingdom
NUTS code
- UKM82 - Glasgow City
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £708,000
Section five. Award of contract
Lot No
5
Title
Low Carbon/Net Zero
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 August 2021
five.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Zoe Stirton
45 Nungate Gardens
Haddington
EH41 4EE
Telephone
+44 7906016155
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Mabbett & Associates Ltd (Main Quick Quote Contact)
Mabbett House, 11 Sandyford Place
Glasgow
G3 7NB
Telephone
+44 1412272300
Fax
+44 1412272301
Country
United Kingdom
NUTS code
- UKM82 - Glasgow City
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £708,000
Section five. Award of contract
Lot No
6
Title
International Trade
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 August 2021
five.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
strategem
1 Woodside Terrace, Glasgow
Glasgow
G3 7UY
Telephone
+44 1413312991
Fax
+44 1413324982
Country
United Kingdom
NUTS code
- UKM9 - Southern Scotland
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Business & Tourism Solutions Ltd
23 Stafford Street
Edinburgh
EH3 7BJ
Telephone
+44 7909915196
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £708,000
Section six. Complementary information
six.3) Additional information
In order to participate, bidders should register, for free, on the PCS website (www.publiccontractsscotland.gov.uk), and record their interest in this contract and download and complete all relevant documentation.
Tenders must be submitted via the PCS postbox and must be received by the published deadline. Late tenders will not be accepted. SOSE will reject any submissions received after the deadline. Email or hard copy responses will not be accepted.
PCS also gives bidders access to a Question & Answer facility which allows queries to be submitted (anonymously), and answers published and shared with all potential bidders.
This Framework will be non-exclusive i.e. SOSE reserves the right, in certain circumstances, to procure out with the Framework as and when required.
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
Community benefits are included in this requirement. A summary of the expected community benefits is included in the Invitation to Tender.
Fair Work and Sustainability practices will be reviewed as part of this tender process.
(SC Ref:663270)
six.4) Procedures for review
six.4.1) Review body
Dumfries Sheriff Court
Buccleuch Street
Dumfries
DG1 2AN
Telephone
+44 1387262334
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Scottish Government Single Point of Enquiry
Procurement and Commercial Division, 7th Floor, 5 Atlantic Quay, 150 Broomielaw
Glasgow
G2 8LU
SPOEprocurement@scotland.gsi.gov.uk
Telephone
+44 1412425466
Country
United Kingdom
Internet address
www.gov.scot/Topics/Government/Procurement/Selling/supplier-enquiries