Section one: Contracting authority
one.1) Name and addresses
South of Scotland Enterprise Agency
Carmont House, The Crichton, Bankend Road
Dumfries
DG1 4TA
Contact
Kirsty McVeigh
Telephone
+44 1750535842
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
https://www.southofscotlandenterprise.com
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30448
one.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at
www.publiccontractsscotland.gov.uk
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
www.publiccontractsscotland.gov.uk
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
www.publiccontractsscotland.gov.uk
one.4) Type of the contracting authority
Regional or local Agency/Office
one.5) Main activity
Economic and financial affairs
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Expert Help Management Consultancy
Reference number
SOSE026
two.1.2) Main CPV code
- 66171000 - Financial consultancy services
two.1.3) Type of contract
Services
two.1.4) Short description
The South of Scotland Enterprise Agency (SOSE) are undertaking a tender process to identify and appoint a ranked framework contract of Service Provider(s) covering all aspects of Operations-specific consultancy requirements for SME’s within the South of Scotland (Scottish Borders and Dumfries and Galloway) area. This contract will be divided into Lots as follows:
Lot 1 - Strategy/Marketing & Communications
Lot 2 - HR & Workforce Development
Lot 3 - Innovation & Business Improvement
Lot 4 - ICT/Digital
Lot 5 - Low Carbon/Net Zero
Lot 6 - International Trade
Suppliers can bid for one, all or a mixture of the Lots.
two.1.5) Estimated total value
Value excluding VAT: £680,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Strategy/Marketing & Communications
Lot No
1
two.2.2) Additional CPV code(s)
- 79342000 - Marketing services
- 79340000 - Advertising and marketing services
two.2.3) Place of performance
NUTS codes
- UKM9 - Southern Scotland
two.2.4) Description of the procurement
1-2-1 Engagement:
- Strategic Review: Includes high level business planning, strategic reviews, 1-2-1 engagement with leadership teams, post covid recovery planning
- Financial review: 1-2-1 engagement, Includes models, systems and reporting, strategic reviews of complex opportunities and taxation
- Access to finance: 1-2-1 Includes shaping prospectus for approach to funders. Complementing investor readiness and the SIB resource as appropriate
- Sales and marketing: Includes market assessment, domestic and international marketing
Expert Help Surgeries:
- Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
two.2.5) Award criteria
Quality criterion - Name: Conflict of Interest / Weighting: Pass/Fail
Quality criterion - Name: Cyber Security / Weighting: Pass/Fail
Quality criterion - Name: Technical / Weighting: 70
Price - Weighting: 30
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
Option to extend for a further 12-month period
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
HR & Workforce Development
Lot No
2
two.2.2) Additional CPV code(s)
- 79414000 - Human resources management consultancy services
two.2.3) Place of performance
NUTS codes
- UKM9 - Southern Scotland
two.2.4) Description of the procurement
1-2-1 Engagement:
-Human Resources: Includes employment and employee development
- HR policy, planning and practice: Review employee engagement, wellbeing, Skills analysis and succession planning
- Workplace culture Review: Help leadership teams to develop longer term workforce plans. Guidance on developing company structure
Expert Help Surgeries:
- Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
two.2.5) Award criteria
Quality criterion - Name: Conflict of Interest / Weighting: Pass/Fail
Quality criterion - Name: Cyber Security / Weighting: Pass/Fail
Quality criterion - Name: Technical / Weighting: 70
Price - Weighting: 30
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
Option to extend for a further 12-month period
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Innovation & Business Improvement
Lot No
3
two.2.2) Additional CPV code(s)
- 73000000 - Research and development services and related consultancy services
- 71317210 - Health and safety consultancy services
two.2.3) Place of performance
NUTS codes
- UKM9 - Southern Scotland
two.2.4) Description of the procurement
1-2-1 Engagement:
- New product development: Intensive sessions with business owners and leaderships team
- Process review: Includes areas of business improvement, operational, health & safety
- Research & Development: Includes helping prepare for R&D
- Governance: Includes board development, legal structure, new delivery/business
models, collaboration
- Intellectual Property: Includes Trademarks, Copyright, Registered Design and Patent advice
- Change Management: Working directly with organisations to assist through a period of change, this be ownership, manufacturing methods or major staffing changes for example
Expert Help Surgeries:
- Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
two.2.5) Award criteria
Quality criterion - Name: Conflict of Interest / Weighting: Pass/Fail
Quality criterion - Name: Cyber Security / Weighting: Pass/Fail
Quality criterion - Name: Technical / Weighting: 70
Price - Weighting: 30
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
Option to extend for a further 12-month period
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
ICT/Digital
Lot No
4
two.2.2) Additional CPV code(s)
- 72223000 - Information technology requirements review services
- 72222000 - Information systems or technology strategic review and planning services
two.2.3) Place of performance
NUTS codes
- UKM9 - Southern Scotland
two.2.4) Description of the procurement
1-2-1 Engagement:
- Digital Boost Delivery: Digital Boost will give direct assistance businesses in South of Scotland Region with up to 21 hours of 1-2-1 support and consultancy to raise their skills and knowledge levels, so they adopt and optimise the use of digital technology.
- Strategic Review: To complement and add value to the Digital Boost Delivery - Includes high level business planning and 1-2-1 engagement with leadership teams
Expert Help Surgeries:
- Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
two.2.5) Award criteria
Quality criterion - Name: Conflict of Interest / Weighting: Pass/Fail
Quality criterion - Name: Cyber Security / Weighting: Pass/Fail
Quality criterion - Name: Technical / Weighting: 70
Price - Weighting: 30
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
Option to extend for a further 12-month period
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Low Carbon/Net Zero
Lot No
5
two.2.2) Additional CPV code(s)
- 90700000 - Environmental services
- 80540000 - Environmental training services
two.2.3) Place of performance
NUTS codes
- UKM9 - Southern Scotland
two.2.4) Description of the procurement
1-2-1 Engagement:
-Environmental Impact Reports: Includes high level environmental Impact diagnostics
- Environmental Reviews: Reviewing operations, benchmarking, and action plans
Expert Help Surgeries:
- Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
two.2.5) Award criteria
Quality criterion - Name: Conflict of Interest / Weighting: Pass/Fail
Quality criterion - Name: Cyber Security / Weighting: Pass/Fail
Quality criterion - Name: Technical / Weighting: 70
Price - Weighting: 30
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
Option to extend for a further 12-month period
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
International Trade
Lot No
6
two.2.2) Additional CPV code(s)
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
two.2.3) Place of performance
NUTS codes
- UKM9 - Southern Scotland
two.2.4) Description of the procurement
1-2-1 Engagement:
- New Market Development: Strategic Intensive sessions with business owners and leaderships team
- Strategic Review: Includes high level business planning and 1-2-1 engagement with leadership teams
- Access to finance: Includes shaping prospectus for approach to funders. Complementing investor readiness and the SIB resource as appropriate
- Sales and marketing: Includes market assessment, domestic and international marketing
Expert Help Surgeries:
- Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
two.2.5) Award criteria
Quality criterion - Name: Conflict of Interest / Weighting: Pass/Fail
Quality criterion - Name: Cyber Security / Weighting: Pass/Fail
Quality criterion - Name: Technical / Weighting: 70
Price - Weighting: 30
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
Option to extend for a further 12-month period
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
15 June 2021
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 8 December 2021
four.2.7) Conditions for opening of tenders
Date
15 June 2021
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
In order to participate, bidders should register, for free, on the PCS website (www.publiccontractsscotland.gov.uk), and record their interest in this contract and download and complete all relevant documentation.
Tenders must be submitted via the PCS postbox and must be received by the published deadline. Late tenders will not be accepted. SOSE will reject any submissions received after the deadline. Email or hard copy responses will not be accepted.
PCS also gives bidders access to a Question & Answer facility which allows queries to be submitted (anonymously), and answers published and shared with all potential bidders.
This Framework will be non-exclusive i.e. SOSE reserves the right, in certain circumstances, to procure out with the Framework as and when required.
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
Community benefits are included in this requirement. A summary of the expected community benefits is included in the Invitation to Tender.
Fair Work and Sustainability practices will be reviewed as part of this tender process.
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=652509.
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361
A summary of the expected community benefits has been provided as follows:
- Graduate, Apprentice, work placements and/or trainee placements
- Supplier engagement with schools, colleges and/or universities
- Holding educational and raising awareness events for the community
- Professional advice, mentoring and support provided to the community
- Providing funding for new community facilities
- Support and development opportunities delivered to young people
- Opening up sub-contracting opportunities to SME’s and third sector organisations
- Monetary value of contributions to community activities
(SC Ref:652509)
Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=652509
six.4) Procedures for review
six.4.1) Review body
Dumfries Sheriff Court
Buccleuch Street
Dumfries
DG1 2AN
Telephone
+44 1387262334
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Scottish Government Single Point of Enquiry
Procurement and Commercial Division, 7th Floor, 5 Atlantic Quay, 150 Broomielaw
Glasgow
G2 8LU
SPOEprocurement@scotland.gsi.gov.uk
Telephone
+44 1412425466
Country
United Kingdom
Internet address
www.gov.scot/Topics/Government/Procurement/Selling/supplier-enquiries