Section one: Contracting authority
one.1) Name and addresses
University of Sunderland
3rd Floor Edinburgh Building, Chester Road
Sunderland
SR1 4SD
Country
United Kingdom
NUTS code
UKC23 - Sunderland
Internet address(es)
Main address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Residential ISP and associated Equipment
Reference number
UOS/ResiISP/0921
two.1.2) Main CPV code
- 72411000 - Internet service providers ISP
two.1.3) Type of contract
Services
two.1.4) Short description
The University are looking to outsource the entire Residential Internet Service to a supplier, inclusive of connectivity, hardware and incident management. The purpose of this requirement is to reduce the reliance on the UoS Technical Services Team and introduce a high level of business continuity for this essential provision to students. The university are looking for innovative solutions which will also be to help future proof the provision, for the next iteration of Wi-Fi, broadband and related services. The University are looking for a provider that has previous experience with other Higher Education Institutions. The University would also like a 24x365 Helpdesk for student queries and issues to be raised using a single log-in, preferably allowing the ability to access Wi-Fi services across all accommodation.The provision, as a minimum, must provide Wi-Fi and wired connection options to all rooms, with WiFi 6 and a minimum Speed of at least 200Mbps. It is expected that these mi
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £833,333.33
two.2) Description
two.2.2) Additional CPV code(s)
- 72411000 - Internet service providers ISP
two.2.3) Place of performance
NUTS codes
- UKC23 - Sunderland
Main site or place of performance
Sunderland, UK
two.2.4) Description of the procurement
The University are looking to outsource the entire Residential Internet Service to a supplier, inclusive of connectivity, hardware and incident management. The purpose of this requirement is to reduce the reliance on the UoS Technical Services Team and introduce a high level of business continuity for this essential provision to students. The university are looking for innovative solutions which will also be to help future proof the provision, for the next iteration of Wi-Fi, broadband and related services. The University are looking for a provider that has previous experience with other Higher Education Institutions. The University would also like a 24x365 Helpdesk for student queries and issues to be raised using a single log-in, preferably allowing the ability to access Wi-Fi services across all accommodation.The provision, as a minimum, must provide Wi-Fi and wired connection options to all rooms, with WiFi 6 and a minimum Speed of at least 200Mbps. It is expected that these minimum speeds will increase over the life of the contract to meet the various ‘change in use’ that comes with technological developments. Therefore, the solution should be able to facilitate the increase is usage and bandwidth etc. A Wi-Fi provision to communal and open space would also be required. The University would expect this service to be monitored effectively with a filtering and reporting service, as well as a disaster recovery procedure in place to ensure there is minimal downtime for students Wi-Fi.
two.2.5) Award criteria
Quality criterion - Name: Qualitative / Presentation / Weighting: 40 / 20
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-011266
Section five. Award of contract
Title
Provision of Residential Internet Provision and associated Equipment for the University of Sunderland
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
11 July 2022
five.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Wifinity Limited
Unit 1 Kingsmill Business Park, Chapel Mill Road, Kingston upon Thames
Kingston upon Thames
KT1 3GZ
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
03921568
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £833,333.33
Total value of the contract/lot: £833,333.33
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
University of Sunderland
3rd floor, Edinburgh Building, Chester Road
Sunderland
SR1 3SD
Country
United Kingdom
Internet address
six.4.2) Body responsible for mediation procedures
University of Sunderland, Legal Services, 4th Floor, Edinburgh Building
Chester Road
Sunderland
SR1 3SD
Country
United Kingdom