Scope
Description
The existing network and voice service management contracts are approaching renewal with our current service provider. In this tender process, NGN is interested in exploring implementing a new network and voice solution. This will also include providing NGN with a comprehensive service for the management of the implemented network and voice services.
The successful supplier will be responsible for the comprehensive solution implementation and management of NGN's network and voice services. The scope includes, but is not limited to:
- Wide Area Network (WAN)
- Software-Defined Wide Area Network (SD-WAN)
- Next Generation Firewalls (NGFW)
- Local Area Network (LAN & WLAN)
- Cloud Services
- Voice Unified Comms (UC)
- Voice Contact Centre (CC)
Total value (estimated)
- £4,200,000 excluding VAT
- £5,040,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 July 2026 to 30 June 2029
- Possible extension to 30 June 2034
- 8 years
Description of possible extension:
5 x 1 extension provisions
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Submission
Enquiry deadline
28 May 2025, 5:00pm
Submission type
Requests to participate
Deadline for requests to participate
2 June 2025, 9:00am
Submission address and any special instructions
Please contact the NGN contact in the Scope of Requirement document, who will invite you to the procurement event on the Procurement Portal - https://marketdojo.com/
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
18 August 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Non Commercial | Quality | 60% |
| Commercial | Cost | 35% |
| Contractual | Quality | 5% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Special regime
Utilities
Competitive flexible procedure description
This procurement will follow the following process:
- Tender notice issued (this notice) for 25 days
- Interested suppliers to contact NGN and be invited to Conditions of Participation via Market Dojo (Pass/Fail)
- Suppliers who Pass the Conditions of Participation will be invited to PQQ
- PQQ end date 26th May
- PQQ responses evaluated
Suppliers who score over 60% will be invited to tender (RFP)
- RFP live for 25 days
- RFP responses evaluated based on 60% non-commercial, 40% commercial criteria
- Best and Final Offer requested
- Interviews carried out
- Final evaluations completed
- Suppliers notified of the outcome
Full details are made available in the tender scope.
If supplementary stages are required throughout the process, or stages noted in the strategy defined above are no longer required,
it is at NGN's discretion to include or remove stages.
It is at the discretion of NGN to change the weightings/criteria or add additional sub criteria/weightings to the PQQ or RFP if there is a need to do so before the submission deadline of the relevant stage.
Any changes to the evaluation criteria will be communicated
to all Bidders.
Contracting authority
NORTHERN GAS NETWORKS LIMITED
- Companies House: 05167070
- Public Procurement Organisation Number: PRNB-9357-PVLR
1100 Century Way
Colton Leeds
LS15 8TU
United Kingdom
Region: UKE42 - Leeds
Organisation type: Private utility