Tender

24/7 Hazard Line

  • Mining Remediation Authority

UK4: Tender notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-018703

Procurement identifier (OCID): ocds-h6vhtk-04f98d (view related notices)

Published 2 May 2025, 11:34am



Scope

Reference

CA18/2/2/58

Description

The Mining Remediation Authority has a dedicated emergency telephone line, (0800 288 4242), which must be answered 24 hours, 7 days a week, 365 days a year. After the service provider has taken a new call they will contact the authority immediately with details of the new incident that has occurred.

The Service Provider will also need to provide a 24 hours/365 days/annum emergency Service, including all public holidays, to provide an initial emergency response to surface hazards.

This will require the Service Provider to provide sufficient numbers of Competent Persons to respond to and attend Surface Hazards, within the compulsory coalfield areas within 4 hours of the Surface Hazard being reported to the Service Provider.

Total value (estimated)

  • £1,500,000 excluding VAT
  • £1,500,000 including VAT

Above the relevant threshold

Contract dates (estimated)

  • 30 September 2025 to 30 September 2028
  • Possible extension to 30 September 2030
  • 5 years, 1 day

Description of possible extension:

2 years extension available at 3 year gateway

Main procurement category

Services

CPV classifications

  • 71317000 - Hazard protection and control consultancy services
  • 79512000 - Call centre

Contract locations

  • UKC - North East (England)
  • UKD - North West (England)
  • UKE - Yorkshire and the Humber
  • UKF - East Midlands (England)
  • UKG - West Midlands (England)
  • UKH - East of England
  • UKI - London
  • UKJ - South East (England)
  • UKK - South West (England)
  • UKL - Wales
  • UKM - Scotland

Participation

Particular suitability

Small and medium-sized enterprises (SME)


Submission

Enquiry deadline

23 May 2025, 4:00pm

Tender submission deadline

2 June 2025, 4:00pm

Submission address and any special instructions

Mining Remediation Authority tenders are now being undertaken by the Authority's eTender portal InBye, details of how to register are detailed below.

Should you wish to participate in any electronic tender exercise you will need to register your company details, which will require the provision of some company information and agreement to terms and conditions to access the system. Use of the system is free of charge.

In order to register please log on to https://inbye.coal.gov.uk/s2c/

Should you have any difficulties with this procedure, please contact Adam Beckett - adam.beckett@miningremediation.gov.uk

The sending, completion and return of tenders will be undertaken electronically, the Authority will issue a letter to award the contract.

Tenders may be submitted electronically

Yes

Languages that may be used for submission

English

Award decision date (estimated)

30 June 2025


Award criteria

This table contains award criteria for this lot
Name Description Type Weighting
Price Per Quality Point

Price per quality point (PQP) is an evaluation technique designed to make it easier to consistently and fairly compare bids of varying quality and price. It also makes it easier for bidders to judge...

Quality 100%

Other information

Conflicts assessment prepared/revised

Yes


Procedure

Procedure type

Open procedure


Documents

Associated tender documents

InBye Registration Information.pdf

eTender Registration Information

Mining Remediation Authority tenders are now being undertaken by the Authority's eTender portal InBye, details of how to register are detailed below.

Should you wish to participate in any electronic tender exercise you will need to register your company details, which will require the provision of some company information and agreement to terms and conditions to access the system. Use of the system is free of charge.

In order to register please log on to https://inbye.coal.gov.uk/s2c/

Should you have any difficulties with this procedure, please contact Adam Beckett - adam.beckett@miningremediation.gov.uk


Contracting authority

Mining Remediation Authority

  • Public Procurement Organisation Number: PRPD-5825-QDVY

200 Lichfield Lane

Nottinghamshire

NG18 4RG

United Kingdom

Region: UKF15 - North Nottinghamshire

Organisation type: Public authority - central government