Section one: Contracting authority
one.1) Name and addresses
North Northamptonshire Council
Sheerness House, 41 Meadow Road
KETTERING
NN168TL
Contact
North Northamptonshire Procurement Team
procurement@northnorthants.gov.uk
Country
United Kingdom
Region code
UKF25 - North Northamptonshire
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
https://www.northnorthants.gov.uk
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NNC- Educational Case Management System
Reference number
NNC00000273
two.1.2) Main CPV code
- 72212000 - Programming services of application software
two.1.3) Type of contract
Services
two.1.4) Short description
The project will deliver the following outcomes:
The Education Case Management System will provide a central database for the Education Service and provide customer and partner portals. There are several benefits expected to be seen by Children's Services, from the procurement of the Education Case Management System, including:
Improving data quality by making it the only system that the service uses, integration with internal systems and portals and links to external systems from Ofsted and the Department of Work and Pensions;
Efficiency by automating workflow (e.g., streamlining school admissions, and communicating through online portals);
Improve effectiveness within the service (e.g., by reducing double keying by staff, and reconciliation of payments by the Finance team, and reducing duplication of information);
Delivering improved communication with customers, partners, and between internal departments. It will reduce calls and e-mails into the central Customer Services team and aims to reduce the number of complaints received;
Improved access and accuracy for reporting, using data to manage services and make decisions using integrated business intelligence systems;
Improved processing speeds and business continuity using advanced Cloud technology and Artificial Intelligence (AI) functionality, where appropriate;
Improved contract management by a dedicated resource; and
Improved and regular staff training, including using the Council's Learning and Development team.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £913,597
two.2) Description
two.2.2) Additional CPV code(s)
- 30237110 - Network interfaces
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKF - East Midlands (England)
two.2.4) Description of the procurement
The Education Case Management System will provide a central database for the Education Service and provide customer and partner portals. There are several benefits expected to be seen by Children's Services, from the procurement of the Education Case Management System, including:
Improving data quality by making it the only system that the service uses, integration with internal systems and portals and links to external systems from Ofsted and the Department of Work and Pensions;
Efficiency by automating workflow (e.g., streamlining school admissions, and communicating through online portals);
Improve effectiveness within the service (e.g., by reducing double keying by staff, and reconciliation of payments by the Finance team, and reducing duplication of information);
Delivering improved communication with customers, partners, and between internal departments. It will reduce calls and e-mails into the central Customer Services team and aims to reduce the number of complaints received;
Improved access and accuracy for reporting, using data to manage services and make decisions using integrated business intelligence systems;
Improved processing speeds and business continuity using advanced Cloud technology and Artificial Intelligence (AI) functionality, where appropriate;
Improved contract management by a dedicated resource; and
Improved and regular staff training, including using the Council's Learning and Development team.
two.2.5) Award criteria
Quality criterion - Name: Quality and Social Values / Weighting: 70%
Price - Weighting: 30%
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
The contract is awarded following a mini competition using Lot 2: Education, Community Health, and Social Care Solutions of the Crown Commercial Service Vertical Application Solutions (RM6259) framework agreement.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Section five. Award of contract
Title
NNC-Educational Case Management System
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
14 June 2024
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Access UK Ltd
Armstrong Building, Oakwood Drive
Loughborough
LE11 3QF
Country
United Kingdom
NUTS code
- UKF - East Midlands (England)
Companies House
02343760
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £913,597
Total value of the contract/lot: £913,597
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
North Northamptonshire Council
Kettering
Country
United Kingdom