Section one: Contracting authority
one.1) Name and addresses
OFCOM
Riverside House, 2a Southwark Bridge Road
London
SE1 9HA
Contact
Mark Lundy
Telephone
+44 2079813204
Country
United Kingdom
Region code
UKI - London
Internet address(es)
Main address
https://ofcom.bravosolution.co.uk
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
UK Communications Regulator
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Learning and Development Managed Services
Reference number
C20221270
two.1.2) Main CPV code
- 80500000 - Training services
two.1.3) Type of contract
Services
two.1.4) Short description
Provision of learning and development managed services
The Supplier shall provide learning administrative support, learning content procurement support as well access to a dynamic pool of best-in-class content suppliers and trainers, facilitators and learning designers from its own resource pool and through subcontracting arrangements and matching to Contracting Authorities exact requirements.
Ofcom’s work force is spread throughout the UK and therefore the supplier provision will need to flex around remote and hybrid working, as well as be versed in making adjustments when required to enable the learning to be accessible by all in both delivery and design. (e.g. neurodiverse colleague requirements)
The services (subject to the agreement of corresponding work orders) will include but shall not be limited to;
• Engaging with the market to create a dynamic and agile supply chain through subcontracting arrangements
• Supply chain vetting and selection (financial, capability, stability, quality assurance etc.)
• Managing the gateway spend approvals process
• Reviewing the requirements specification to ensure fitness for purpose
• Running the external procurement process
The Supplier shall deliver customer focused, end-to-end, scalable administration and learner support solutions that are designed to ensure the highest quality user experience whilst streamlining processes and reducing costs.
The services (subject to the agreement of corresponding work orders) will include but shall not be limited to;
• Online booking and registration process
• Planning and schedule management
• Confirmations, joining instructions, transfers, cancellations and amendments
• Delegate management, pre-course administration and communications
• Logistical planning and coordination of trainers, facilitators and learners
• Location sourcing
• Inventory management, course materials printing and distribution
• Content catalogue management
• Evaluation and quality assurance of all aspects of a course or product
• Invoice payments and consolidated invoicing
• Learning administration service desk, telephone and online assistance helpdesk
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £335,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
Main site or place of performance
London
two.2.4) Description of the procurement
Provision of learning and development managed services
two.2.5) Award criteria
Quality criterion - Name: Technical solution / Weighting: 50
Quality criterion - Name: environmental, sustainability and Equality and Diversit / Weighting: 10
Quality criterion - Name: comply with all relevant legislative requirements / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Price / Weighting: 20
Price - Weighting: 100
two.2.11) Information about options
Options: Yes
Description of options
Options available to extend contract by up to a further 24 months, as further detailed in the procurement documents.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-016910
Section five. Award of contract
Contract No
ECM928
Title
Provision of learning and development managed services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
30 March 2023
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 1
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
KPMG LLP
15 Canada Square, London, E14 5G
London
E145SG
Country
United Kingdom
NUTS code
- UKI - London
National registration number
0C301540
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £335,000
Total value of the contract/lot: £335,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Court of Appeal of England and Wales
3 Lloyds Avenue, London
London
Country
United Kingdom