Section one: Contracting authority
one.1) Name and addresses
OFCOM
Riverside House, 2a Southwark Bridge Road
London
SE1 9HA
Contact
Mark Lundy, Senior Procurement Manager
Telephone
+44 2079813000
Country
United Kingdom
NUTS code
UKI - London
Internet address(es)
Main address
https://ofcom.bravosolution.co.uk
Buyer's address
https://ofcom.bravosolution.co.uk
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://ofcom.bravosolution.co.uk
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://ofcom.bravosolution.co.uk
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
UK Independent Communications Regulator
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Learning and Development — Managed Service Provider
Reference number
C20221270
two.1.2) Main CPV code
- 80500000 - Training services
two.1.3) Type of contract
Services
two.1.4) Short description
The provision of a learning and development managed service, throughout England, Scotland, Wales and Northern Ireland as detailed in the procurement documents.
two.1.5) Estimated total value
Value excluding VAT: £400,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 75121000 - Administrative educational services
- 80000000 - Education and training services
- 80420000 - E-learning services
- 80430000 - Adult-education services at university level
- 80510000 - Specialist training services
- 80511000 - Staff training services
- 80521000 - Training programme services
- 80540000 - Environmental training services
- 80550000 - Safety training services
- 80560000 - Health and first-aid training services
- 80570000 - Personal development training services
two.2.3) Place of performance
NUTS codes
- UKI - London
Main site or place of performance
London, also Birmingham, Baldock (Herts), Cardiff, Warrington, Belfast, Edinburgh.
two.2.4) Description of the procurement
The Supplier shall provide learning administrative support, learning content procurement support as well access to a dynamic pool of best-in-class content suppliers and trainers, facilitators and learning designers from its own resource pool and through subcontracting arrangements and matching to Contracting Authorities exact requirements.
Ofcom’s work force is spread throughout the UK and therefore the supplier provision will need to flex around remote and hybrid working, as well as be versed in making adjustments when required to enable the learning to be accessible by all in both delivery and design. (e.g. neurodiverse colleague requirements)
The services (subject to the agreement of corresponding work orders) will include but shall not be limited to;
• Engaging with the market to create a dynamic and agile supply chain through subcontracting arrangements
• Supply chain vetting and selection (financial, capability, stability, quality assurance etc.)
• Managing the gateway spend approvals process
• Reviewing the requirements specification to ensure fitness for purpose
• Running the external procurement process
The Supplier shall deliver customer focused, end-to-end, scalable administration and learner support solutions that are designed to ensure the highest quality user experience whilst streamlining processes and reducing costs.
The services (subject to the agreement of corresponding work orders) will include but shall not be limited to;
• Online booking and registration process
• Planning and schedule management
• Confirmations, joining instructions, transfers, cancellations and amendments
• Delegate management, pre-course administration and communications
• Logistical planning and coordination of trainers, facilitators and learners
• Location sourcing
• Inventory management, course materials printing and distribution
• Content catalogue management
• Evaluation and quality assurance of all aspects of a course or product
• Invoice payments and consolidated invoicing
• Learning administration service desk, telephone and online assistance helpdesk
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £400,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
The initial 36 month duration commences after a 2/3 month mobilisation period.
Options available to extend contract by up to a further 24 months, as further detailed in the procurement documents.
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
A minimum of 5 candidates will be invited to tender using the selection criteria detailed in the procurement documents.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
There are two options to extend the contract by a fourth and then a fifth year at Ofcom's sole discretion
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
Agreement will contain service levels and key performance indicators, as stated in the procurement documents.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
21 July 2022
Local time
12:00pm
four.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
21 July 2022
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 4 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Court of Appeal of England and Wales
London
London
Country
United Kingdom