Section one: Contracting authority
one.1) Name and addresses
THE UNIVERSITY OF BIRMINGHAM
Chancellors Close
BIRMINGHAM
B152TT
Contact
Kseniya Samsonik
Country
United Kingdom
NUTS code
UKG31 - Birmingham
Internet address(es)
Main address
www.birmingham.ac.uk/index.aspx
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
www.in-tendhost.co.uk/universityofbirmingham/aspx/Home
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
www.in-tendhost.co.uk/universityofbirmingham/aspx/Home
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Tender for the Provision of a Maintenance and Support Contract for an Elekta Neuromag® Triux Basic Measurement System With IHR to the University of Birmingham
Reference number
SC10894/22
two.1.2) Main CPV code
- 50000000 - Repair and maintenance services
two.1.3) Type of contract
Services
two.1.4) Short description
The University of Birmingham invites tenders for supply of a three-year Maintenance and Support contract for a MEG system and associated IHR (Elekta Neuromag® TRIUX Basic Measurement System with IHR) located at the Centre for Human Brain Health,
University of Birmingham. The contract provider will be able to fully service, repair, troubleshoot any issues associated with this system. The provider will ensure a quality, customer service level and will ensure the system and its operators are fully supported.
This will include but not be exclusive to 24/7 emergency response, parts, and on-site attendance within 48 hours.
This project may be funded by the European Regional Development Fund (ERDF) or;
- European Structural and Investment Fund (ESIF) or;
- Research Councils UK (RCUK), the strategic partnership of the UK's seven Research Councils.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 38260000 - Magnetometer geophysical instruments
two.2.3) Place of performance
NUTS codes
- UKG31 - Birmingham
two.2.4) Description of the procurement
The University of Birmingham invites tenders for supply of a three-year Maintenance and Support contract for a MEG System with IHR (Elekta Neuromag® TRIUX Basic Measurement System with IHR - This TRIUX MEG system has 306 sensors distributed over
the head with 204 planar gradiometers and 102 magnetometers supported by noise-resilient ARMOR(TM) sensor technology) located at the Centre for Human Brain Health, University of Birmingham.
The provider will ensure a quality, customer service level and will ensure the system and its operators are fully supported and trained where necessary.
1) Technical Support;
i. Remote Support via phone, email or online.
ii. Access to relevant software releases, manuals and general technical information.
2) Usage Support;
i. Remote support via phone, email or online.
3) Planned Maintenance (yearly);
i. Planned yearly maintenance visits in coordination with the Centre/Facility lead.
ii. This will include software updates, preventative solutions to mitigate issues and ensure performance.
4) Parts and Corrective Maintenance;
i. Parts will be included within the service contract.
ii. Reactive maintenance for on-site repairs.
iii. On site attendance within 48 hours.
5) Guarantee for Uptime above 95% threshold during a 12-month period
The maintenance/support required needs to include:
- tuning and/or replacement of faulty SQUID sensors
- maintenance of electronics rack
- maintenance of dewar (warmup and vacuum pumping)
- maintenance of He recycler
- maintenance of peripherals including participants support ('chair')
- maintenance of MSR
two.2.5) Award criteria
Quality criterion - Name: Compliance to the Specifications / Weighting: 45
Quality criterion - Name: Delivery and Training / Weighting: 20
Quality criterion - Name: Contract Acceptance / Weighting: 5
Quality criterion - Name: Standard Supplier Questionnaire (SQQ) / Weighting: 10
Price - Weighting: 20
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
7 September 2022
End date
6 September 2025
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
3 August 2022
Local time
11:59am
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
3 August 2022
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
University of Birmingham
Birmingham
B15 2TT
Country
United Kingdom