Section one: Contracting entity
one.1) Name and addresses
TRANSPORT UK EAST ANGLIA LIMITED
2nd Floor,St Andrews House, 18-20 St. Andrew Street
LONDON
EC4A3AG
Contact
Hugh McKenzie
hugh.mckenzie@greateranglia.co.uk
Telephone
+44 7926475854
Country
United Kingdom
Region code
UKI31 - Camden and City of London
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
https://www.greateranglia.co.uk
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
http://redirect.transaxions.com/events/zO7ZW
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.6) Main activity
Railway services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
IT Service Desk
Reference number
TUEA240002
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Transport UK East Anglia are looking to appoint a supplier to provide IT Helpdesk Services.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKI31 - Camden and City of London
two.2.4) Description of the procurement
Provision of IT Service Desk Services.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
24
This contract is subject to renewal
Yes
Description of renewals
The duration of contract will be 24 months with an option to extend for a further 12 months.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
Dependent on contractual performance.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
As specified within procurement documentation.
three.1.2) Economic and financial standing
List and brief description of selection criteria
As specified within procurement documentation.
Minimum level(s) of standards possibly required
As specified within procurement documentation.
three.1.3) Technical and professional ability
List and brief description of selection criteria
As specified within procurement documentation.
Minimum level(s) of standards possibly required
As specified within procurement documentation.
three.1.4) Objective rules and criteria for participation
List and brief description of rules and criteria
As specified within procurement documentation.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated procedure with prior call for competition
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
12 July 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Transport UK East Anglia Limited
11th Floor One Stratford Place
London
E20 1EJ
Country
United Kingdom