Scope
Reference
FRAM0490/25
Description
The University of Birmingham is seeking a Managed Service Provider (MSP) that offers both functional and technical support for its core systems suite.
Please refer to the attached documentation for the full specification of requirements.
Commercial tool
Establishes a framework
Total value (estimated)
- £2,828,000 excluding VAT
- £3,393,600 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 January 2026 to 1 January 2028
- Possible extension to 1 January 2030
- 4 years, 1 day
Description of possible extension:
Two, one-year extension options is built in to the tender opportunity. The extension will be subject to performance reviews and is subject to the agreement of both parties.
Main procurement category
Services
CPV classifications
- 72416000 - Application service providers
Contract locations
- UKG31 - Birmingham
Framework
Maximum number of suppliers
1
Maximum percentage fee charged to suppliers
0%
Framework operation description
Prices will be fixed for the framework term
Award method when using the framework
Without competition
Contracting authorities that may use the framework
Establishing party only
Submission
Enquiry deadline
20 May 2025, 4:00pm
Submission type
Tenders
Tender submission deadline
29 May 2025, 12:59am
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
1 September 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Functional Resource | Quality | 41% |
| Technical Resource | Quality | 19% |
| Cost/Price | Cost | 15% |
| Service | Quality | 7% |
| Management of the Contract | Quality | 5% |
| Sustainability | Quality | 5% |
| Technical | Quality | 5% |
| Quality | Quality | 3% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
Please refer to Tender Documentation.
Contracting authority
THE UNIVERSITY OF BIRMINGHAM
- Companies House: RC000645
Edgbaston
Birmingham
B15 2TT
United Kingdom
Region: UKG31 - Birmingham
Organisation type: Public authority - sub-central government