Section one: Contracting authority
one.1) Name and addresses
Hertfordshire County Council
PEGS LANE
HERTFORD
SG138DQ
strategic.procurement@hertfordshire.gov.uk
Country
United Kingdom
Region code
UKH23 - Hertfordshire
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
https://www.hertfordshire.gov.uk
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Contract for the Provision of an Income Management System for Hertfordshire County Council
Reference number
HCC2314689
two.1.2) Main CPV code
- 48110000 - Point of sale (POS) software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
This is an Award Notice for the Provision of an Income Management System. Civica have provided an income management system that is used by Hertfordshire County Council (HCC) since 2016. This contract has been held by HCC's provider of a Shared Managed Service (SMS). The SMS contract ended on 31st March 2023, and as such the Council needed to maintain this income management system for the reasons stated in IV.1.1.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £235,000
two.2) Description
two.2.2) Additional CPV code(s)
- 48110000 - Point of sale (POS) software package
two.2.3) Place of performance
NUTS codes
- UKH23 - Hertfordshire
two.2.4) Description of the procurement
The Income Management System integrates with 15 third party software applications for the payment of services across the organisation. This enables the service departments to use software that provides the business with their requirements together with a payment solution that adheres to payment card industry data security standards; thus providing PCI compliance and protecting the organisation and its customers against fraud.
Please see section IV for further details
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The services can be provided only by a particular economic operator for the following reason:
- absence of competition for technical reasons
Explanation:
Hertfordshire County Council (HCC) is relying on Regulation 32(2)(b)(ii) of the Public Contract Regulations 2015 in making this award without prior publication. Regulation 32(2)(b)(ii) permits such an award where competition is absent for technical reasons.
The contract between HCC's SMS provider and Civica is for the sole benefit of HCC which continues until 2025. That contract permitted HCC to take a novation to receive the benefit of the services.
The services provided are the subject of a high level technical integration into HCC's systems that spread across the work of HCC as a whole. Following the end of the SMS contract, an alternative arrangement had to be put in place. Based on the economic and technical needs of HCC there is not a reasonable alternative to the services received from Civica. Market analysis has been undertaken which shows that no reasonable alternative exists to the contract already in place. HCC intends for a procurement exercise to be undertaken prior to the expiry of the contract in 2025.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
Contract No
HCC2314689
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
30 March 2023
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Civica UK Limited
8th Floor, Southbank Central, 30 Stamford Street
London
SE1 9LQ
Country
United Kingdom
NUTS code
- UKI44 - Lewisham and Southwark
Companies House
01628868
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £235,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court Royal Courts of Justice
The Strand
London
WC24 2LL
Country
United Kingdom