- Scope of the procurement
- Lot 1. Specialist home-based care and support for people with dementia (ages 18+)
- Lot 2. End of Life (including Continuing Healthcare (CHC) Fasttrack) care and support (ages 18+)
- Lot 3. Live-In Care and Support (ages 18+)
- Lot 4. Nurse led home-based Care and Support (ages 18+)
Section one: Contracting authority
one.1) Name and addresses
Isle of Wight Council
County Hall, High Street
Newport
PO30 1UD
Contact
Mrs Claire Sarr
Telephone
+44 1983821000
Country
United Kingdom
NUTS code
UKJ34 - Isle of Wight
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Approved Supplier List for the Provision of Specialist Homecare Services on the Isle of Wight
Reference number
DN502671
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
The ASL shall comprise four Categories.
The Categories under this ASL are:
• Specialist home-based care and support for people with dementia (ages 18+);
• End of Life (including Continuing Healthcare (CHC) Fasttrack) care and support (ages 18+);
• Live-In Care and Support (ages 18+);
• Nurse led home-based care and support (ages 18+).
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £3,185,000
two.2) Description
two.2.1) Title
Specialist home-based care and support for people with dementia (ages 18+)
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKJ34 - Isle of Wight
two.2.4) Description of the procurement
The Authority has established an approved supplier list to commission, across the Isle of
Wight, care and support services which will improve the person’s quality of life and maximise
their long-term independence when they are living at home with dementia. The delivery of
this service will require close working with other health and care providers, including
personal assistants and voluntary sector organisations.
Every Supplier appoint on to the ASL under this Category shall provide an innovative, high
quality service to support individuals, who wish to remain in their home but who require care
and support to do so, supporting people with Dementia or other memory and cognition
diagnosis of all ages.
The Supplier will be responsible for:
• The provision of timely, high quality care, including palliative and end of life care;
• Meeting identified health needs for the individual;
• Ensuring that people are treated as individuals and their preferences and choices are
respected;
• Implementing individual support plans in a way that promotes independence and
confidence whilst ensuring that all individuals are treated with dignity and respect;
• Use a strengths-based approach that embodies the principles of person centred and
outcome focussed support;
• Providing the people they support with a regular care worker (or small team of care
workers) who understand and can meet their health and social care needs;
• Contributing to the self-care and management of those people suffering with longer term
conditions;
• Responding flexibly to fluctuating health and social care needs, within the boundaries of
this contract;
• Work proactively with health and care partners to maximise the persons outcomes and
reablement goals.
two.2.5) Award criteria
Quality criterion - Name: Mobilisation / Weighting: 10
Quality criterion - Name: Methodology / Weighting: 21
Quality criterion - Name: Staff Recruitment, Training and Supervision / Weighting: 15
Quality criterion - Name: Quality Assurance / Weighting: 20
Quality criterion - Name: Social Value / Weighting: 2
Quality criterion - Name: Value for Money / Weighting: 2
Price - Weighting: 30
two.2.11) Information about options
Options: Yes
Description of options
The Term of the Approved Supplier List shall be 01 February 2021 (go live date) until 31
January 2029 with the option to extend for up to a further two years at the sole discretion of
the Authority.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
End of Life (including Continuing Healthcare (CHC) Fasttrack) care and support (ages 18+)
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKJ34 - Isle of Wight
two.2.4) Description of the procurement
The Authority has established an approved supplier list to commission, across the Isle of
Wight, care and support services which will improve the person’s quality of life and maximise
their long-term independence when they are living at home with dementia. The delivery of
this service will require close working with other health and care providers, including
personal assistants and voluntary sector organisations.
This service is a Domiciliary Care Service provided on an outreach or community basis and
the service will operate and be available for referrals 24 hours a day, 7 days a week, every day
of the year (including bank holidays).
This service includes but is not limited to, the following activities:
• Assistance with washing, bathing and showering;
• Assistance with toileting;
• Assistance with dressing and undressing, getting up and going to bed;
• Care of skin, hair, teeth and nails, where appropriate;
• Medication- checks and reminders;
• Monitor the persons condition and risks and alert the GP/case Manager if concerned;
• Food preparation at the person’s home;
• Assistance with feeding;
• On occasion additional and social supported living support may be required; and
• Additional support, such as driving the individual to and from a medical appointment or
accompanying them to a social event, as required.
two.2.5) Award criteria
Quality criterion - Name: Mobilisation / Weighting: 10
Quality criterion - Name: Methodology / Weighting: 21
Quality criterion - Name: Staff Recruitment, Training and Supervision / Weighting: 15
Quality criterion - Name: Quality Assurance / Weighting: 20
Quality criterion - Name: Social Value / Weighting: 2
Quality criterion - Name: Value for Money / Weighting: 2
Price - Weighting: 30
two.2.11) Information about options
Options: Yes
Description of options
The Term of the Approved Supplier List shall be 01 February 2021 (go live date) until 31
January 2029 with the option to extend for up to a further two years at the sole discretion of
the Authority.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Live-In Care and Support (ages 18+)
Lot No
3
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKJ34 - Isle of Wight
two.2.4) Description of the procurement
The Authority has established an approved supplier list to commission, across the Isle of
Wight, care and support services which will improve the person’s quality of life and maximise
their long-term independence when they are living at home with dementia. The delivery of
this service will require close working with other health and care providers, including
personal assistants and voluntary sector organisations.
The Supplier shall provide an innovative, high quality service to support individuals, who wish
to remain in their home but who require 24 hour a day care and support to do so, supporting
people with the following care and support needs:
• General care and support needs;
• Physical disability;
• a Learning Disability;
• Dementia or other memory and cognition diagnosis;
• In need of palliative and end of life care;
• Specialist conditions such as brain injury, Motor Neurone Disease, etc.;
• Mental Health.
two.2.5) Award criteria
Quality criterion - Name: Mobilisation / Weighting: 10
Quality criterion - Name: Methodology / Weighting: 21
Quality criterion - Name: Staff Recruitment, Training and Supervision / Weighting: 15
Quality criterion - Name: Quality Assurance / Weighting: 20
Quality criterion - Name: Social Value / Weighting: 2
Quality criterion - Name: Value for Money / Weighting: 2
Price - Weighting: 30
two.2.11) Information about options
Options: Yes
Description of options
The Term of the Approved Supplier List shall be 01 February 2021 (go live date) until 31
January 2029 with the option to extend for up to a further two years at the sole discretion of
the Authority.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Nurse led home-based Care and Support (ages 18+)
Lot No
4
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKJ34 - Isle of Wight
two.2.4) Description of the procurement
The Authority has established an approved supplier list to commission, across the Isle of
Wight, care and support services which will improve the person’s quality of life and maximise
their long-term independence when they are living at home with dementia. The delivery of
this service will require close working with other health and care providers, including
personal assistants and voluntary sector organisations.
The Supplier shall provide an innovative, high quality service to support individuals, who wish
to remain in their home but who require 24 hour a day care and support to do so, supporting
people with the following care and support needs:
• General care and support needs;
• Physical disability;
• a Learning Disability;
• Dementia or other memory and cognition diagnosis;
• In need of palliative and end of life care;
• Specialist conditions such as brain injury, Motor Neurone Disease, etc.;
• Mental Health.
two.2.5) Award criteria
Quality criterion - Name: Mobilisation / Weighting: 10
Quality criterion - Name: Methodology / Weighting: 21
Quality criterion - Name: Staff Recruitment, Training and Supervision / Weighting: 15
Quality criterion - Name: Quality Assurance / Weighting: 20
Quality criterion - Name: Social Value / Weighting: 2
Quality criterion - Name: Value for Money / Weighting: 2
Price - Weighting: 30
two.2.11) Information about options
Options: Yes
Description of options
The Term of the Approved Supplier List shall be 01 February 2021 (go live date) until 31
January 2029 with the option to extend for up to a further two years at the sole discretion of
the Authority.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2020/S 195-473213
Section five. Award of contract
Contract No
1
Lot No
1
Title
Specialist home-based care and support for people with dementia (ages 18+)
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2022
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Newcross Healthcare Solutions
Devon
TQ9 6LG
Country
United Kingdom
NUTS code
- UKK4 - Devon
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £5,000,000
Section five. Award of contract
Contract No
2
Lot No
2
Title
End of Life (including Continuing Healthcare (CHC) Fasttrack) care and support (ages 18+)
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2022
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Newcross Healthcare Solutions
Devon
TQ9 6LG
Country
United Kingdom
NUTS code
- UKK4 - Devon
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,900,000
Section five. Award of contract
Contract No
3
Lot No
3
Title
Live-In Care and Support (ages 18+)
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2022
five.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 5
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 5
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Bestchoice Global Ltd
Dagenham
RM10 9XR
Country
United Kingdom
NUTS code
- UKI52 - Barking & Dagenham and Havering
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £3,750,000
Section five. Award of contract
Contract No
4
Lot No
4
Title
Nurse led home-based Care and Support (ages 18+)
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2022
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Bestchoice Global Ltd
Dagenham
RM10 9XR
Country
United Kingdom
NUTS code
- UKI52 - Barking & Dagenham and Havering
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Newcross Healthcare Solutions
Devon
TQ9 6LG
Country
United Kingdom
NUTS code
- UKK4 - Devon
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £20,200,000
Section six. Complementary information
six.3) Additional information
Suppliers that were awarded contracts and therefore admitted onto this Approved Supplier List on 20 January 2021 remain on the ASL; the successful suppliers that were admitted onto the ASL on 20 January 2021 are as follows:
First City Nursing Services Ltd
JHN Healthcare Limited
Earl Mountbatten Hospice
CSN Care Group Limited t/a Carewatch
St Jude's Care Ltd
Notice reference: 2021/S 000-008061
six.4) Procedures for review
six.4.1) Review body
The High Court
London
Country
United Kingdom