Section one: Contracting authority
one.1) Name and addresses
Essex County Council
County Hall, Market Road
Chelmsford
CM1 1QH
Contact
Mr Barry Messenger
Telephone
+44 3330130223
Country
United Kingdom
Region code
UKH3 - Essex
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.duenorth.com
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.duenorth.com
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
1055 - Unpaid Carers Virtual/Digital Service Offer
Reference number
DN714495
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
Essex County Council currently commission a range of services to support unpaid carers,
such as specialist information advice and support. Alongside this, Essex County Council are
proposing to procure services of a virtual / Digital offer, which compliments by targeting and
promoting the local and national support for carers, through technology and online methods
of communication. The virtual offer provides this through engaging digital content and tools
which are easily accessible to carers regardless of location, person circumstances and time
restraints, and to build resilience in carers through the following methods:
- Harnessing the wisdom, knowledge, and experience of carers to support each other in their
caring role;
- Strategic use of technology to identify and support carers at scale;
- Facilitating carer-to-carer self-support;
- Designing online services to ensure a high-quality experience.
The aims and objectives of the services are as follows:
- To support carers to sustain their caring role where they are happy and able to do so;
- To support carers to maintain their own quality of life by focusing on their health and
wellbeing outside of their caring responsibilities;
- To support carers to plan;
- To work with statutory and voluntary agencies to recognise and respect carers as expert
partners;
- To promote networks of support for carers;
- To support carers to navigate the health and social care system, and select the best
solutions for them;
- To take an enabling and goal-focused approach building on what carers can do for themselves;
- To support Essex County Council to deliver its requirements of the Care Act 2014 by
preventing, reducing, and delaying needs.
two.1.5) Estimated total value
Value excluding VAT: £500,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKH3 - Essex
two.2.4) Description of the procurement
Essex County Council currently commission a range of services to support unpaid carers,
such as specialist information advice and support. Alongside this, Essex County Council are
proposing to procure services of a virtual / Digital offer, which compliments by targeting and
promoting the local and national support for carers, through technology and online methods
of communication. The virtual offer provides this through engaging digital content and tools
which are easily accessible to carers regardless of location, person circumstances and time
restraints, and to build resilience in carers through the following methods:
- Harnessing the wisdom, knowledge, and experience of carers to support each other in their
caring role;
- Strategic use of technology to identify and support carers at scale;
- Facilitating carer-to-carer self-support;
- Designing online services to ensure a high-quality experience.
The aims and objectives of the services are as follows:
- To support carers to sustain their caring role where they are happy and able to do so;
- To support carers to maintain their own quality of life by focusing on their health and
wellbeing outside of their caring responsibilities;
- To support carers to plan;
- To work with statutory and voluntary agencies to recognise and respect carers as expert
partners;
- To promote networks of support for carers;
- To support carers to navigate the health and social care system, and select the best
solutions for them;
- To take an enabling and goal-focused approach building on what carers can do for themselves;
- To support Essex County Council to deliver its requirements of the Care Act 2014 by
preventing, reducing, and delaying needs.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £500,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
30
This contract is subject to renewal
Yes
Description of renewals
2.5 year duration, with option to extend for up to 2 x 12 month periods
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-007508
four.2.2) Time limit for receipt of tenders or requests to participate
Date
10 July 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
10 July 2024
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Essex County Council
Chelmsford
Country
United Kingdom