Tender

Business Application Support

  • Tower Hamlets Community Housing Ltd

F02: Contract notice

Notice identifier: 2022/S 000-017698

Procurement identifier (OCID): ocds-h6vhtk-034bc8

Published 29 June 2022, 10:05am



Section one: Contracting authority

one.1) Name and addresses

Tower Hamlets Community Housing Ltd

285 Commercial Rd

London

E1 2PS

Email

nathan@clarityprocurement.co.uk

Telephone

+44 1942725438

Country

United Kingdom

NUTS code

UKI - London

National registration number

United Kingdom

Internet address(es)

Main address

https://www.thch.org.uk/

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://www.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./3GQT8MBX9Q

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://www.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./3GQT8MBX9Q

Tenders or requests to participate must be submitted to the above-mentioned address

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Housing and community amenities


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Business Application Support

Reference number

THC/APP/2022

two.1.2) Main CPV code

  • 72000000 - IT services: consulting, software development, Internet and support

two.1.3) Type of contract

Services

two.1.4) Short description

Tower Hamlets Community Housing (THCH) currently has a contract for development and support of its principal business applications including the Orchard Housing Management and Open Accounts systems and the Documotive EDM the solution from MRI. This contract expires in August 2022 and this contract is to provide a new contract for the continuing development and support of these systems.

THCH welcomes bidders who have proven experience in the development and support of these systems together with other systems as listed in the Statement of Requirements.

The Contract with the Successful Bidder shall last for an initial period of three (3) years, with an option to extend at THCH’s sole discretion for a further four (4) periods of one (1) year each, giving a total potential term of up to seven (7) years.

two.1.5) Estimated total value

Value excluding VAT: £700,000

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.2) Additional CPV code(s)

  • 72250000 - System and support services
  • 72000000 - IT services: consulting, software development, Internet and support
  • 72610000 - Computer support services

two.2.3) Place of performance

NUTS codes
  • UKI - London
Main site or place of performance

LONDON

two.2.4) Description of the procurement

Tower Hamlets Community Housing (THCH) currently has a contract for development and support of its principal business applications including the Orchard Housing Management and Open Accounts systems and the Documotive EDM the solution from MRI. This contract expires in August 2022 and this contract is to provide a new contract for the continuing development and support of these systems.

THCH welcomes bidders who have proven experience in the development and support of these systems together with other systems as listed in the Statement of Requirements.

The Contract with the Successful Bidder shall last for an initial period of three (3) years, with an option to extend at THCH’s sole discretion for a further four (4) periods of one (1) year each, giving a total potential term of up to seven (7) years.

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

84

This contract is subject to renewal

Yes

Description of renewals

Subject to the take up of extension options, 7 (seven) years from contract award

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: Yes

Description of options

Subject to the take up of extension options, 7 (seven) years from contract award

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2.14) Additional information

To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/3GQT8MBX9Q


Section three. Legal, economic, financial and technical information

three.1) Conditions for participation

three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions

As set out in the procurement documents

three.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

three.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

29 July 2022

Local time

10:00am

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.7) Conditions for opening of tenders

Date

29 July 2022

Local time

11:00am


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: No

six.3) Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

This tender opportunity is being administered on behalf of Tower Hamlets Community Housing by Clarity Procurement Solutions Limited.

Potential Bidders wishing to participate in this tender are instructed to:

•Download and read the procurement documents to familiarise yourselves with Tower Hamlets Community Housing’s requirements

•Submit a completed Invitation to Tender in accordance with the stated instructions, noting the submission deadline of 10:00 hours on 29/07/2022

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./3GQT8MBX9Q

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/3GQT8MBX9Q

GO Reference: GO-2022629-PRO-20518510

six.4) Procedures for review

six.4.1) Review body

The High Court of England and Wales

London

Country

United Kingdom

six.4.3) Review procedure

Precise information on deadline(s) for review procedures

The Contracting Authority will enter into this Contract following a minimum 10 calendar day standstill period starting on the day after the notification of the result. The Public Contracts Regulations 2015 (SI 2015/02) (as amended) (the Regulations) provide for aggrieved parties who have been harmed or who are at risk of harm by a breach of the Regulations to bring proceedings in the High Court. Any such proceedings must be brought within the limitation period specified by the Regulations according to the remedy sought.