Scope
Reference
2583-PPT-R
Description
The Procurement Specific Questionnaire ("PSQ") is made available by Great Yarmouth Borough Council (the 'Authority') to Applicants wishing to express an interest in its procurement for an operator for the Great Yarmouth Winter Gardens (the "Project") in the Find a Tender Service ('FTS') Tender Notice.
The Authority invites economic operators to express interest in the following lots:
(a) Lot 1 - Full operation of the Winter Gardens;
(b) Lot 2 - Provision of a food and beverage offering and events at the Winter Gardens.
Total value (estimated)
£33,480,000 excluding VAT
£40,176,000 including VAT
Lot 1. Full operation of the Winter Gardens
Description
Under Lot 1, the Provider would be responsible for the full operation of the Winter Gardens covering:
• Internal building maintenance
• Visitor experience
• Food and beverage operation
Lot 2. Provision of a food and beverage offering and events operation and management at the Winter Gardens.
Description
Under Lot 2:
the Provider would be responsible for food and beverage operations including F&B for events,
the Authority will retain responsibility for all areas outside of the Provider's demise as defined in the Lease,
the Authority will require the Provider to pay an operator fee which will include a contribution to hard and soft facilities management and structural maintenance costs for the building
Under both Lots 1 and 2 the Authority will retain responsibility for the external maintenance of the Winter Gardens.
Total value (estimated)
- £33,480,000 excluding VAT
- £40,176,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 7 November 2025 to 6 November 2035
- 10 years
Main procurement category
Services
CPV classifications
- 92000000 - Recreational, cultural and sporting services
Contract locations
- UKH15 - Norwich and East Norfolk
Lot 1. Full operation of the Winter Gardens
Description
Under Lot 1, the Provider would be responsible for the full operation of the Winter Gardens covering:
• Internal building maintenance
• Visitor experience
• Food and beverage operation
Under both Lots 1 and 2 the Authority will retain responsibility for the external maintenance of the Winter Gardens, all other services as described above and in documents accompanying the PSQ in East Suffolk Council's tender portal.
Lot value (estimated)
- £33,480,000 excluding VAT
- £40,176,000 including VAT
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. Provision of a food and beverage offering and events operation and management at the Winter Gardens.
Description
Under Lot 2:
the Provider would be responsible for food and beverage operations including F&B for events,
the Authority will retain responsibility for all areas outside of the Provider's demise as defined in the Lease,
the Authority will require the Provider to pay an operator fee which will include a contribution to hard and soft facilities management and structural maintenance costs for the building
Under both Lots 1 and 2 the Authority will retain responsibility for the external maintenance of the Winter Gardens
Lot value (estimated)
- £0 excluding VAT
- £0 including VAT
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Submission
Enquiry deadline
17 April 2025, 2:00pm
Submission type
Requests to participate
Deadline for requests to participate
1 May 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
7 November 2025
Award criteria
Lot 1. Full operation of the Winter Gardens
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality Questions | Questions will be included at the tender stage |
Quality | 70% |
| Value | Price | 30% |
Lot 2. Provision of a food and beverage offering and events operation and management at the Winter Gardens.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality Questions | Quality Questions will be included in the tender at time of publication. |
Quality | 70% |
| Value | Cost | 30% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
The Authority is conducting the procurement for the Project in accordance with the Procurement Act 2023 under the Competitive Flexible Procedure comprising a Participation Stage followed by the issue of an Invitation to Participate in Negotiations ("ITPN") to shortlisted Applicants.
Interested economic operators may express interest in Lot 1 or Lot 2. All tenders received for Lot 1 and Lot 2 will be evaluated in accordance with the same evaluation criteria set out in the ITPN (to be posted on the web portal) and the lease / contract will be awarded to the most advantageous tender, whether that is for Lot 1 or Lot 2. In the event the most advantageous tender is for Lot 2, the Authority will retain responsibility for the internal buildings maintenance and visitor experience. In the event the Authority identifies that the most economically advantageous tender is for Lot 1 , it will not award a lease/ contract for Lot 2.
Justification for not publishing a preliminary market engagement notice
Previously published in error as UK3: Planned procurement notice
Total value including VAT: £40,176,000
Contract location: UKH15 - Norwich and East Norfolk
Notice identifier: 2025/S 000-012745
Procurement identifier (OCID): ocds-h6vhtk-04fc89
Published 3 April 2025, 11:20am
This UK4 directly replaces and supersedes the erroneous UK3 described above.
Documents
Associated tender documents
2583-PPT-R PSQ Guidance GY Winter Gardens Op94.docx
2583-PPT-R PSQ GY Winter Gardens9425.docx
Documents to be provided after the tender notice
All documents will be posted on East Suffolk Council Intend web portal: https://www.in-tendhost.co.uk/eastsuffolk/aspx/Home
Contracting authority
Great Yarmouth Borough Council
- Public Procurement Organisation Number: PXDC-1245-VQNQ
Town Hall
Great Yarmouth
NR30 2QF
United Kingdom
Region: UKH15 - Norwich and East Norfolk
Organisation type: Public authority - sub-central government
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
East Suffolk Council
Summary of their role in this procurement: Posting procurement on Intend platform on behalf of GYBC
- Public Procurement Organisation Number: PLPP-1174-BHLX
East Suffolk House, Station Road, Melton
Woodbridge
IP12 1RT
United Kingdom
Email: procurement@eastsuffolk.gov.uk
Website: http://www.eastsuffolk.gov.uk
Region: UKH14 - Suffolk