Section one: Contracting authority
one.1) Name and addresses
NHS North East London ICB
9th Floor 20 Churchill Place
London
E14 5HJ
Telephone
+44 7471025900
Country
United Kingdom
Region code
UKI - London
NHS Organisation Data Service
QMF
Internet address(es)
Main address
https://northeastlondon.icb.nhs.uk/
Buyer's address
https://northeastlondon.icb.nhs.uk/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NHS NEL ICB Integrated Wheelchair Service
Reference number
PRJ 1265
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS North East London Integrated Care Board (NEL ICB) has commissioned an integrated wheelchair service for people of all ages who have a long-term need for mobility assistance in Barking, Havering, Redbridge, Tower Hamlets and Waltham Forest.
The ICB envisages that the service will provide an integrated care model for wheelchair users, this is to ensure those with complex, long term conditions, are able to access the right wheelchair, quickly, and with appropriate information and support. The full service will cover:
• Assessment, prescription and supply of powered and manual wheelchairs and associated postural seating accessories (WCS)
• Rehabilitation Engineering facilities (RE)
• Service and Maintenance Packages (AR)
Our mission is to use innovative, personalised, high quality wheelchair/single sitting solutions to enable and empower residents to maximise their independence, and best support their health and wellbeing.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £26,385,099.65
two.2) Description
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKI - London
Main site or place of performance
North East London
two.2.4) Description of the procurement
NHS North East London Integrated Care Board (NEL ICB) has commissioned an integrated wheelchair service for people of all ages who have a long-term need for mobility assistance in Barking, Havering, Redbridge, Tower Hamlets and Waltham Forest.
The ICB envisages that the service will provide an integrated care model for wheelchair users, this is to ensure those with complex, long term conditions, are able to access the right wheelchair, quickly, and with appropriate information and support. The full service will cover:
• Assessment, prescription and supply of powered and manual wheelchairs and associated postural seating accessories (WCS)
• Rehabilitation Engineering facilities (RE)
• Service and Maintenance Packages (AR)
Our mission is to use innovative, personalised, high quality wheelchair/single sitting solutions to enable and empower residents to maximise their independence, and best
support their health and wellbeing.
A critical success factor is to ensure the new services are adaptable to changing needs of our populations(s) and new health and social care initiatives developed under the Better
Care Fund (BCF), such as a single mobile /sitting solution that is jointly funded with Adults/Children Social Care in Tower Hamlets, and Whole Systems Integrated Care (WSIC).
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 80
Price - Weighting: 20
two.2.11) Information about options
Options: Yes
Description of options
The contract may be extended for an additional period of 2 years at the sole discretion of the Authority.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-025833
Section five. Award of contract
Title
NHS NEL ICB Integrated Wheelchair Service
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 July 2025
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
A J Mobility Ltd
1st Floor, Ash House, Woodlands Business Park
Milton Keynes
MK14 6ET
Country
United Kingdom
NUTS code
- UKI - London
NHS Organisation Data Service
J7K2U
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £26,385,099.65
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
NHS North East London ICB
9th Floor, 20 Churchill Place
London
E14 5HJ
Country
United Kingdom