Scope
Reference
CPA/SPU/2495P
Description
THIS IS A CONTRACT DETAILS NOTICE.
MetaCompliance Security Awareness Premium Plus helps raise awareness of cyber threats, reduce the risks associated with attacks, and embed a culture of security compliance via training courses.
MetaCompliance provides a world-class Security Awareness Training solution that helps to raise awareness of cyber security threats, reduce the risks associated with cyber-attacks, and embed a culture of security compliance in our organisation.
The ground for Direct Award is being made under option A : Are required to be compatible with an existing asset.
The software is installed on each machine, which is configured to ensure training and awareness does not interfere with the control room operators taking 999 calls, which is key to the organisation. HR also use this platform and have their training materials delivered through MetaCompliance. Cheshire Fire have been using MetaCompliance since 2023. To change providers would require IT having to support two separate systems for HR/E-Security training.
The pushing out of the software is simple, but it's how the software interacts with the Forces' machines which is key. IT are able to delay the MetaCompliance software from interfering with machines in the control room, so it does not interfere with their ability to take 999 calls which is a key requirement for the Force. Should the Force not be able to do this, then the 999 call operators could be left facing a situation where they have to read and comply with a policy that has been sent out to their machine before they are able to begin accepting 999 calls. In an urgent situation this would not be acceptable.
Commercial tool
Establishes a framework
Framework
Maximum percentage fee charged to suppliers
0%
Framework operation description
A standalone framework
Award method when using the framework
With competition
Contracting authorities that may use the framework
Establishing party only
Contract 1. CPA SPU 2495P E-Learning for Cyber Security Compliance
Supplier
Contract value
- £86,706.68 excluding VAT
- £103,688.02 including VAT
Below the relevant threshold
Date signed
28 April 2025
Contract dates
- 26 October 2025 to 26 October 2028
- 3 years, 1 day
Main procurement category
Services
CPV classifications
- 72260000 - Software-related services
Procedure
Procedure type
Direct award
Direct award justification
Additional or repeat goods, services or works - extension or partial replacement
Applicable Exemption:
A. are required to be compatible with an existing asset.
The software is installed onto each machine, which is configured to ensure training and awareness does not interfere with the control room operators taking 999 calls, which is key to the organisation. HR now also use this platform and have their training materials delivered through MetaCompliance. Cheshire Fire also signed up to use MetaCompliance in 2023 and their contract expires in 2026. To change providers would require IT having to support two separate systems for HR/E-Security training.
The pushing out of the software is simple, but it's how the software interacts with our machines that is key. IT are able to delay the MetaCompliance software from interfering with machines in the control room, so it does not interfere with their ability to take 999 calls which is a key requirement for us. Should we not be able to do this, then the 999 call operators could be left facing a situation where they have to read and comply with a policy that has been sent out to their machine before they are able to begin accepting 999 calls. In an urgent situation this would not be acceptable.
Supplier
MetaCompliance
- Companies House: NI049166
Patrick Street
Derry
BT48 7EL
United Kingdom
Telephone: 02871267767
Email: jdevine@metacompliance.com
Region: UKN0A - Derry City and Strabane
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. CPA SPU 2495P E-Learning for Cyber Security Compliance
Contracting authority
Police and Crime Commissioner for Cheshire
- Public Procurement Organisation Number: PMWP-7421-WXRW
HQ, Clemonds Hey, Oakmere Road
Winsford, Cheshire
CW7 2UA
United Kingdom
Region: UKD63 - Cheshire West and Chester
Organisation type: Public authority - sub-central government