Section one: Contracting entity
one.1) Name and addresses
CADENT GAS LIMITED
Cadent, Pilot Way, Ansty, Coventry, England
COVENTRY
CV7 9JU
Contact
Olwyn Munjeri
Telephone
+44 7866998015
Country
United Kingdom
Region code
UKG13 - Warwickshire
Companies House
10080864
Internet address(es)
Main address
one.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
one.6) Main activity
Production, transport and distribution of gas and heat
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Video Capability Services
Reference number
WS1547550826
two.1.2) Main CPV code
- 48500000 - Communication and multimedia software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
Requests to participate:
Please send requests to participate in the PQQ for this tender to
olwyn.munjeri@cadentgas.com and harprit.kaurjohal@cadentgas.com.
You will then be asked for some details in order to be added to the PQQ event on our Ariba system to access the documents.
The PQQ will go live week commencing 17th June 2024 and will close on the same date as this notice. Requests to participate can be received up until the closing date of this notice.
Scope:
Cadent is now looking to deploy video capability tool across the entire business to drive innovation, minimize manual intervention where possible, enhance the customer experience and bring us closer to our customers.
The in-scope criteria for this requirement are:
• AI Capability.
• API-based integration
• Device agnostic ( e.g. Android/iOS)
• Allow end user to upload video for viewing at a later time
• Geolocation capability
• Searchable file library
• Work order ID tagging to the captured video
• AI photo recognition
The desired benefits derived from this tool should be:
• Real-time communications
• Remote support
• Site assurance
• Knowledge capture
• Customer self-service
• Asynchronous video
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKD - North West (England)
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
Main site or place of performance
Deployment will be across all 5 Networks (Northwest, East of England, West Midlands, East Midlands, and London) and the Central Customer Connections
two.2.4) Description of the procurement
This procurement for the provision of a Video Capability Solution is being conducted in accordance with the Negotiated Procedure. This will follow the specifications in the Utilities Contracts Regulations 2016.
The award of the Contract will be on the basis of the Most Economically Advantageous Tender (MEAT) taking into consideration the whole commitment Cadent Gas Limited (Cadent) will expend in completing a project, its delivery and subsequent operation.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
Option to renew in 12 month increments
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
1+1 year extension options
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated procedure with prior call for competition
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
4 July 2024
Local time
10:00am
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Cadent Gas
Coventry
Country
United Kingdom