Tender

EPoS replacement programme for EPoS and Ticketing EPoS Hardware Support

  • English Heritage

F02: Contract notice

Notice identifier: 2023/S 000-017418

Procurement identifier (OCID): ocds-h6vhtk-03d7ae

Published 19 June 2023, 5:29pm



Section one: Contracting authority

one.1) Name and addresses

English Heritage

The Engine House

Swindon

SN2 2EH

Email

Danny.forrest@english-heritage.org.uk

Telephone

+44 1793414047

Country

United Kingdom

NUTS code

UKK14 - Swindon

Internet address(es)

Main address

https://in-tendhost.co.uk/english-heritage/aspx/Home

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://in-tendhost.co.uk/english-heritage/aspx/Home

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://in-tendhost.co.uk/english-heritage/aspx/Home

Tenders or requests to participate must be submitted to the above-mentioned address

Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at

https://in-tendhost.co.uk/english-heritage/aspx/Home

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Recreation, culture and religion


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

EPoS replacement programme for EPoS and Ticketing EPoS Hardware Support

Reference number

P/REF EH 00001961

two.1.2) Main CPV code

  • 48000000 - Software package and information systems

two.1.3) Type of contract

Supplies

two.1.4) Short description

English Heritage are replacing our existing EPoS and Ticketing solutions that are used by our 103 pay to enter sites to support retail, food and beverage and ticketing sales. The solution will utilise our existing EPoS hardware (tills, scanners, printers) where possible, which will need to be fully supported. The project is divided up into two distinct deliverablesLot 1 EPoS and Ticketing solution implementation and software support partner. Lot 2 Support Partner for the Provision of EPoS Terminal Image Management plus EPoS hardware and associated peripherals support. English Heritage wants to ensure this opportunity is open to a broad range of businesses, and accordingly tenderers may submit tender responses for one or both of the above lots. The award for each lot will be determined separately but bidders may be awarded more than one lot if they are the highest scoring across multiple lots. Unless otherwise stated by the bidder, any responses to quality questions will be

two.1.5) Estimated total value

Value excluding VAT: £4,500,000

two.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

two.2) Description

two.2.1) Title

Lot 1 – EPoS and Ticketing Solution

Lot No

Lot 1

two.2.2) Additional CPV code(s)

  • 48000000 - Software package and information systems
  • 48110000 - Point of sale (POS) software package

two.2.3) Place of performance

NUTS codes
  • UKK14 - Swindon

two.2.4) Description of the procurement

Lot 1 – EPoS and Ticketing solution implementation and software support partner.

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.6) Estimated value

Value excluding VAT: £3,250,000

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start date

1 September 2023

End date

1 September 2028

This contract is subject to renewal

No

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2) Description

two.2.1) Title

Lot 2 – Support Partner for the Provision of EPoS Terminal Image Management plus EPoS hardware and associated peripherals support.

Lot No

Lot 2

two.2.2) Additional CPV code(s)

  • 48000000 - Software package and information systems
  • 48110000 - Point of sale (POS) software package

two.2.3) Place of performance

NUTS codes
  • UKK14 - Swindon

two.2.4) Description of the procurement

Support Partner for the Provision of EPoS Terminal Image Management plus EPoS hardware and associated peripherals support.

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.6) Estimated value

Value excluding VAT: £1,250,000

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start date

1 September 2023

End date

1 September 2028

This contract is subject to renewal

No

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section three. Legal, economic, financial and technical information

three.1) Conditions for participation

three.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

three.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

19 July 2023

Local time

5:00pm

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.7) Conditions for opening of tenders

Date

19 July 2023

Local time

6:00pm


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: No

six.4) Procedures for review

six.4.1) Review body

English Heritage

Swindon

Country

United Kingdom