Section one: Contracting authority
one.1) Name and addresses
Pool Re Services Limited
Equitable House, 47 King William St
London
EC4R 9AF
Contact
Commercial Services
commercialservices@poolre.co.uk
Country
United Kingdom
Region code
UKI - London
Internet address(es)
Main address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Economic and financial affairs
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
1
Reference number
PRE00048
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Pool Re is awarding two suppliers for the provision of IT & Cyber Security Support Services specified into Lot 1, Lot 3 and Lot 4
• Lot 1 – Managed Support Services Provider (MSP)
• Lot 3 – Managed Security Operations Centre as a Service (SOCaaS)
• Lot 4 – Internet Service Provider (ISP)
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £348,005.92
two.2) Description
two.2.1) Title
IT Managed Support Services Provider
Lot No
1
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
IT Managed Support services can be classified into the following sections.
i. Foundation services
Foundation services are the technology provision currently in place and are to be available from the start of the contract:
• IT Managed Service Functions
• Personnel – Time and Materials
• Hardware and Warranties Procurement
• Hardware and Software Support & Maintenance
• Reporting & Documentation
ii. Future Services
Future services are areas of technology provision that might be moved into this contract over time but would be agreed on a case-by-case basis. This may include but not be limited to:
• Technology Strategic Partnership
• Special Projects
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Soc-As-A-Service (Socaas)
Lot No
3
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
Pool Re’s requires a Managed Security Operation Centre as a Service (SOCaaS) provider to ensure Pool Re’s digital estate is secure against all Cyber Security Threats. The threat landscape will consist of the applications, servers, network appliance, cloud infrastructure and other technologies that support the business functions. The Managed SOC-as-a-Service provider will be responsible for integrating, operating and 24*7*365 monitoring of Pool Re’s estate, equipped with set of tools such as, Security Information and Event Management (SIEM), Threat Intelligence Platforms (TIP), and all other tools that are required to comply to the scope and service levels.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Internet Service Provider
Lot No
4
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
Pool Re requires a dedicated, symmetric and permanent fibre optic connection at 200Mbps on a 1Gbps bearer. In order to ensure diversity and resilient with existing solution, Internet Service Provider (ISP) are requested to provide details regarding the potential suppliers and paths.
The fibre circuit has to be delivered, installed and configured at Pool Reinsurance Company Limited Office Comms room. The connection must be traffic independent flat fee, unlimited usage, without any further restrictions of use and the internet bandwidth must be a dedicated (1:1), symmetric line, not shared with other customers.
The Internet Service Providers (ISP) must not capture or record the receiving and sending transmission and packets. Provider shall not scan traffic unless required to troubleshoot or monitor a network issue.
The new internet connection should provide /29 static IP addresses and should be able to reach major service destinations or content providers like Microsoft Azure, AWS, Google
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Licenses And Software
Lot No
2
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
Pool Re requires a license provider to facilitate procurement of new, additional and existing license renewals for all Pool Re’s hardware and software licenses. The license provider should have oversight of automatic renewals of software applications and maintenance of appropriate documentation.
Software purchase incl. license management (effective and proactive) and should provide high scalability to accommodate increase in users. The license provider should provide reports for IT Team to monitor the usage.
New subscriptions or adding assigning new licenses should be assigned within agreed timescale.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-014210
Section five. Award of contract
Contract No
PRE0048.1 & PRE00048.4
Lot No
Lot 1 and Lot 4
Title
IT MANAGED SERVICES & INTERNET SERVICE PROVIDER
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
28 May 2024
five.2.2) Information about tenders
Number of tenders received: 7
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Fordway Solutions Limited
Ground Floor, Mill Pool House, Charterhouse Suite Mill Lane
Godalming
GU7 1EY
Country
United Kingdom
NUTS code
- UKJ25 - West Surrey
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £229,005.92
Section five. Award of contract
Contract No
PRE00048.3
Lot No
3
Title
MANAGED SOC- AS- A- SERVICE SERVICES
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
27 November 2023
five.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Mondas Consulting LTD
7 Alexandra Road
Farnborough
GU14 6BU
Country
United Kingdom
NUTS code
- UKJ3 - Hampshire and Isle of Wight
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £119,000
Section five. Award of contract
Contract No
PRE00048
Lot No
2
Title
Licenses And Software
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Court of Justice
London
WC2A 2LL
Country
United Kingdom