Section one: Contracting authority
one.1) Name and addresses
NHS North East London Integrated Care Board
UNEX Tower, 5 Station Street
London
E15 1DA
Contact
Kieran James Paterson
Country
United Kingdom
Region code
UKI52 - Barking & Dagenham and Havering
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
https://www.northeastlondon.icb.nhs.uk/
Buyer's address
https://www.northeastlondon.icb.nhs.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
North East London 111 IUC Contract
Reference number
PRJ2016
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS North East London (NEL) Integrated Care Board (ICB), hereafter referred to as "the Authority" is seeking to commission the NEL 111 IUC Contract ("the Services") via a Competitive Process in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.
The contract will start on 1st August 2026 and run for a period of 3 years until 31st July 2029, with two further extension options of up to 2 years (3+2+2) to 31st July 2031 and 31st July 2033 respectively. The Contract may be extended for the additional period(s) of 2 years, at the sole discretion of the Authority.
The indicative annual value of the proposed contract is £21,748,000. making the indicative total value of the proposed contract £65,244,000 + £43,496,000 + £43,496,000 (7-year Total = £152,236,000) inclusive of VAT.
The opportunity will be available to access via the Atamis (Health Family) Supplier Portal under the reference PRJ2016 North East London 111 IUC.
The deadline date for submission of bids is 21.07.2025 12:00pm.
two.1.5) Estimated total value
Value excluding VAT: £65,244,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The Authority wishes to receive responses to the ITT from suitably qualified and experienced Potential Providers with the necessary capacity and capability (or a demonstrable ability to provide the necessary capacity and capability within the requisite timescale, as detailed in the ITT) to provide the Services as set out elsewhere in the ITT, in a safe and effective manner. Subject to any conditions specified in the Contract or any tender documents issued in connection with the Procurement.
The Procurement process will be facilitated entirely online via Atamis (Health Family) Supplier Portal.
Interested Applicants wishing to participate in the procurement must register, express an interest and complete the online questionnaires hosted on the portal prior to the deadline for submission. All clarification requests and correspondence pertaining to this ITT opportunity must be directed through the portal. A timetable for the procurement, guidance regarding the process is also available from the portal.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 August 2026
This contract is subject to renewal
Yes
Description of renewals
The contract will start on 1st August 2026 and run for a period of 3 years until 31st July 2029, with two further extension options of up to 2 years (3+2+2) to 31st July 2031 and 31st July 2033 respectively. The Contract may be extended for the additional period(s) of 2 years, at the sole discretion of the Authority.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.14) Additional information
This is a Provider Selection Regime (PSR) Contract Notice inviting offers under the Competitive Process (The Health Care Services (Provider Selection Regime) Regulations 2023, Regulation 11). The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contract Regulations 2015 do not apply to this award.
The Procurement is being managed by the NHS London Commercial Hub (NHS LCH) hosted by NEL ICB, on behalf of the Authority.
Submissions will be assessed in line with the award criteria stages specified in the tender documents.
To access this opportunity please go to Atamis landing page to register:
https://atamis-1928.my.site.com/s/Welcome
Once you are registered and logged in to Atamis you can find the project by searching for PRJ2016 North East London 111 IUC.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
Please refer to ITT Document 3 on the Atamis portal page.
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
21 July 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
22 July 2025
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
NHS North East London Integrated Care Board
London
Country
United Kingdom