Future opportunity

Request For Information (RFI) for technology solutions for Document Management Services (document validation, scanning, categorisation and data extraction).

  • Home Office

F01: Prior information notice (prior information only)

Notice reference: 2024/S 000-017128

Published 3 June 2024, 11:37am



Section one: Contracting authority

one.1) Name and addresses

Home Office

2 Marsham Street

London

SW1P 4DF

Email

DHCR@homeoffice.gov.uk

Country

United Kingdom

NUTS code

UK - United Kingdom

Internet address(es)

Main address

https://www.gov.uk/government/organisations/home-office

one.3) Communication

Additional information can be obtained from the above-mentioned address

one.4) Type of the contracting authority

Ministry or any other national or federal authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Request For Information (RFI) for technology solutions for Document Management Services (document validation, scanning, categorisation and data extraction).

two.1.2) Main CPV code

  • 72000000 - IT services: consulting, software development, Internet and support

two.1.3) Type of contract

Services

two.1.4) Short description

Market engagement (RFI) to gain an understanding of the technology available in the document management market (document validation, scanning, categorisation and data extraction).

This RFI is in support of the requirement published in the following PIN:

https://www.find-tender.service.gov.uk/Notice/016322-2024

two.1.5) Estimated total value

Value excluding VAT: £100,000,000

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.2) Additional CPV code(s)

  • 30100000 - Office machinery, equipment and supplies except computers, printers and furniture
  • 30120000 - Photocopying and offset printing equipment
  • 72000000 - IT services: consulting, software development, Internet and support
  • 72100000 - Hardware consultancy services
  • 72200000 - Software programming and consultancy services
  • 75000000 - Administration, defence and social security services
  • 75100000 - Administration services
  • 75110000 - General public services
  • 75120000 - Administrative services of agencies
  • 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
  • 79500000 - Office-support services
  • 79560000 - Filing services
  • 79900000 - Miscellaneous business and business-related services

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

The Contracting Authority - His Majesty’s Passport Office (HMPO) - is reviewing technology capabilities for future document validation, scanning, categorisation and data extraction services, and to support this, HMPO is seeking input from the market to ensure that the service is delivered optimally.

This RFI focusses specifically on technology that is available to improve or optimise HMPOs ability to scan and validate identification documents, and then to categorise and extract data.

Overview of the Service:

HMPO requires its customers who apply for a new passport, a replacement passport, or a passport renewal, to send in supporting documentation (hard copies) as part of their application.

During the Document Management service, there is a requirement to:

- Validate the authenticity of documents contained within each application;

- Scan documents to a standard that allows for easy reading of data on documents;

- Categorise documents into streams as defined by HMPO;

- Extract certain data from images of documents.

This RFI focusses specifically on the technology that is available to enable to above tasks.

two.3) Estimated date of publication of contract notice

7 April 2025


Section four. Procedure

four.1) Description

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes


Section six. Complementary information

six.3) Additional information

Following the publication of this PIN, an RFI questionnaire and supporting information will be launched.

To participate in the RFI, suppliers must register on the Home Office eSourcing portal (JAGGAER) first, and then complete and return a Non-Disclosure Agreement (NDA).

Registering for access to the RFI:

The RFI and NDA will be managed electronically via the Home Office's eSourcing Portal (JAGGAER). To participate in the RFI, participants must first be registered on the eSourcing Portal.

If you have not yet registered on the eSourcing Portal, this can be done online at https://homeoffice.app.jaggaer.com by following the link and clicking 'To register click here'.

Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering.

Once you have registered on the eSourcing Portal, you can request access to the NDA, by emailing DHCR@homeoffice.gov.uk. Your email must clearly state the exact name that you used to register on JAGGAER. Once enabled, you should receive a link to the NDA from JAGGAER.

Once you have submitted a signed NDA you will be given access to the RFI documents.

For technical assistance on use of the eSourcing Portal please contact the JAGGAER Supplier Helpdesk at customersupport@jaggaer.com or 0800 069 8630 (0800 - 1800hrs).

RFI Deadline:

Responses to the RFI are requested by 17:00 British Summer Time on the 28th of June 2024.

These dates and times may be updated, with messages noting any changes provided via JAGGAER.