Section one: Contracting authority
one.1) Name and addresses
Hartlepool Borough Council
Civic Centre, Victoria Road
Hartlepool
TS24 8AY
Contact
Mrs Karen Cooper
karen.cooper@hartlepool.gov.uk
Telephone
+44 1429523009
Country
United Kingdom
NUTS code
UKC11 - Hartlepool and Stockton-on-Tees
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Assistive Technological Solutions
Reference number
DN616974
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The Council is seeking submissions from suitably skilled and experienced organisations to work in partnership to design and build a service to provide assistive technological solutions to support people to maintain their independence in the community and contribute to the prevention of admissions to hospital and into long term residential and nursing care.
The service will be person centred ensuring each recipient has the assistive technology they need to increase their independence and to support them to feel safe whilst reducing the need for unplanned care.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKC11 - Hartlepool and Stockton-on-Tees
two.2.4) Description of the procurement
The Council is seeking submissions from suitably skilled and experienced organisations to work in partnership to design and build a service to provide assistive technological solutions to support people to maintain their independence in the community and contribute to the prevention of admissions to hospital and into long term residential and nursing care.
The service will be person centred ensuring each recipient has the assistive technology they need to increase their independence and to support them to feel safe whilst reducing the need for unplanned care.
The service must
provide an immediate personal response service - 24hours a day, 7 days a week including bank holidays
be accredited with the Telecare Service Association (TSA) and respond to all calls in
adherence with guidelines set by the TSA.
triage referrals which require a visit from HBC Direct Care & Support
ensure timely installation of reliable equipment following receipt of referral
provide prompt diagnosis of faulty equipment and either replace or repair within 24 hours.
ensure the system, and all ancillary equipment such as pendants and sensors are tested initially on installation and again at review
monitor utilisation
identify trends for service development and be responsive to changing landscape in technological solutions
identify solutions for individual recipients
complete full migration within 12 months of commencement of the contract
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 September 2022
End date
31 August 2032
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
25 July 2022
Local time
2:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
29 July 2022
Local time
2:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Hartlepool Borough Council
Civic Centre, Victoria Road
Hartlepool
TS24 8AY
Country
United Kingdom