Section one: Contracting authority/entity
one.1) Name and addresses
City of Bradford Metropolitan District Council
Britannia House, Hall Ings
Bradford
BD1 1HX
Contact
Nita Patel
Telephone
+44 01274432752
Country
United Kingdom
NUTS code
UKE41 - Bradford
National registration number
180808262
Internet address(es)
Main address
Buyer's address
https://yortender.eu-supply.com/ctm/Company/CompanyInformation/Index/103277
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
HR Case & Call Management (CCM) System
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
City of Bradford Metropolitan District Council (the Council) is seeking to appoint a suitably experienced and qualified Provider (the Provider) to deliver a Case Management System (CMS) to the specification described in this tender.
The Council wishes to procure a cloud based electronic CMS that will have the functionality and flexibility of user access and storage to support a new HR Adviser team of 10 professionals; case activity across a headcount of 15,000 employees and a knowledge portal that can store all the Council’s HR policies and procedures, offer unlimited access from all employees and have the flexibility to be continuously updated.
The proposed contract will be for an initial duration of three (3) years with a possible two (2) twelve (12) month extensions. The Council reserves the right to amend the scope of the support requirement for the extension period.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2022/S 000-016673
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
Closing date/time
Place of text to be modified
Time
Instead of
Date
29 July 2022
Local time
5:00pm
Read
Date
29 July 2022
Local time
12:00pm